Marketing Operations Associate

Company Description

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started. 

Job Description

Nexthink is looking for a Marketing Operations Associate to build out and support the customer journey. As a member of the Marketing Operations Team, you will work closely with the Go To Market teams to build and monitor programs in Marketo, evaluate success and identify areas for improvement, and ensure compliance in our marketing efforts. This position offers the opportunity to partner with a supportive, fun-loving, and talented team of professionals with expertise in various MarTech platforms.

Main functions:

· Partner with teams to build and optimize nurture programs, emails, social media and landing pages

· Build reporting and analytics to provide insight into program health, email deliverability, and A/B testing

· Proactively identify gaps and opportunities in campaign plans for optimization

· Consult with teams on campaign build best practices

· Handle high volume requests each week while delivering high-quality work

· Be a resource internally to help troubleshoot obstacles

· Partner with broader Marketing Ops team on Marketo maintenance and development

· QA work done by team members

Qualifications

· The ability to manage multiple projects with strong attention to detail

· Ability to work in various MarTech platforms

· A collaborative and proactive workstyle, willing to ask questions and consider alternative viewpoints

· A growth mindset

· An ability to create and follow process specifications, including detailed QA

· 1+ years of experience working with Marketo or other Marketing Automation Platform

· Experience working with CRM system (Salesforce preferred)

· Excellent verbal and written communication

· Fluency in English (both spoken and written)

Additional Information

We are 900+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision, life insurance, long-term disability, and accidental death/personal loss coverage. 

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.