Clinical Center Associate Trainee/Clinical Center Associate I

Title:

Clinical Center Associate Trainee/Clinical Center Associate I

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Ambulatory Services - Breast

Time Type:

Full time

Weekly Hours:

37.5

FTE:

0.9375

Shift:

First Shift (United States of America)

Summary:

We are seeking a full time Clinical Center Associate Trainee or Clinical Center Associate I to work in our Ambulatory Services - Breast department.

The Clinical Center Associate Trainee will be trained to be responsible for scheduling appointments, checking in patients, verifying demographic information, and collecting copays. This role ensures effective communication with patients and staff. This position would be promoted to a Clinical Center Associate upon completion of the traineeship.

Starting rate of pay for the trainee position is $19.55 per hour which includes a comprehensive benefits package.

The Clinical Center Associate I (CCA I) performs clerical support functions in an assigned inpatient or outpatient center(s) of the organization; answers routine inquiries; screens calls; assists visitors and patients; records and transcribes physician orders; maintains and coordinates clinic schedules; manages the co-pay collection process; participates in the team or group work activities in the center(s); performs the above duties and responsibilities in a confidential environment requiring direct supervision with limited latitude for utilizing judgment and initiative.

Starting rate of pay for the CCA I position is $21.81 per hour which includes a comprehensive benefits package.

Qualifications:

Clinical Center Associate Trainee - Required Education and Experience

High School diploma or High School Equivalency diploma and one (1) year of full-time experience in customer service.

NOTE:
Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Clinical Center Associate I - Required Education and Experience

1. Medical Office Assistant Associate’s degree; or
2. Associate’s degree and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
4. High School diploma or High School Equivalency Diploma and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or
5. High School diploma or High School Equivalency Diploma and the equivalent of one (1) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park).


NOTE:
Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-PayAndBenefits@RoswellPark.org and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed