Program Leader, Ecosystem Renewals
Red HatAbout the role
About the role:
The Program Leader, Ecosystem Renewals will be responsible for leading the end-to-end strategy, design, and execution of programs focused on maximizing Red Hat's renewal rates through our global ecosystem of partners. This high-visibility role will be instrumental in enabling greater partner autonomy and accountability around renewals, driving significant transaction volume and revenue growth for the company via our ecosystem partners.
What you will do:
I. Strategy & Program Leadership
E2E Ecosystem Renewals Strategy: Own and lead the global, multi-year strategy for Ecosystem Renewals, translating business goals into a scalable, actionable roadmap.
Program Development: Design and deploy comprehensive programs that create visibility, accountability, and specific actions around renewals for our partners.
Technology & Automation Guidance: Define the requirements and guide the development of technology and automation efforts to enable greater partner autonomy, making it easier for partners to transact and manage their renewal portfolio.
Performance Metrics: Build and own the performance metrics and key performance indicator (KPI) strategy for channel renewals.
II. Intelligence & Enablement
Renewals Intelligence Tool: Guide the development and continuous evolution of supporting tools, such as the Red Hat Renewals Intelligence Tool, specifically for the partner ecosystem.
Global Enablement & Rollout: Own the global enablement and rollout strategy for these new capabilities across hundreds of worldwide partners, ensuring high adoption rates and measurable business impact.
Lifecycle Offerings: Guide the evolution of these tools into a full suite of lifecycle offerings for partners, ensuring they have the necessary data and capabilities to proactively manage and support customer renewals, upsell, and cross-sell motions.
III. Team & Stakeholder Management
Team Management: Manage and direct a team of third-party Channel Renewals Specialists who engage directly with partners to ensure clear visibility, maintain accountability, and drive required actions around customer renewals.
Cross-Functional Alignment: Serve as the primary subject matter expert, working closely with Sales, Partner Operations, IT/Technology Development, Finance, and other internal teams to ensure programs are supported and executed globally.
What you will bring:
10+ years of experience in program management, channel sales, or strategy within the enterprise software, cloud, or subscription industry.
Proven expertise in designing and implementing partner-led strategies and programs.
Deep understanding of the subscription lifecycle and the processes, tools, and metrics required for successful B2B/Enterprise renewals.
Experience leading strategy for technical product development (e.g., intelligence tools, automation platforms) in support of channel motions.
Demonstrated ability to manage and motivate internal and external teams (including third-party specialists).
Preferred Qualifications
Familiarity with Red Hat's product portfolio and business model.
MBA or advanced degree in a relevant field.
Experience operating in a highly matrixed, global organization.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
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