Strategic Account Executive - Consumer Packaged Goods (CPG)
MicrosoftAbout the role
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
As a Strategic Account Executive supporting a large customer in the Consumer Packaged Goods (CPG) industry, you will play a pivotal role in shaping the customer’s digital transformation journey. In this role, you will lead the development and evolution of a dynamic customer strategy grounded in proven methodologies, with a focus on building a sustainable, long-term business portfolio. You’ll collaborate across Microsoft and with external partners to influence the broader ecosystem, while cultivating trusted relationships with senior leaders and C-level executives to guide strategic direction and drive measurable business impact.
You’ll be empowered to anticipate challenges, remove blockers, and proactively improve the customer experience. Your work will showcase the value of Microsoft’s cloud innovations, rooted in a deep understanding of industry trends and tailored to the customer’s unique needs and aspirations. By leveraging your internal network of experts and your knowledge of Microsoft’s offerings, you’ll help shape competitive solutions, expand strategic relationships, and unlock new opportunities for growth across the organization.
In this role, you'll be expected to visit the customer at their site on a regular basis in Cincinatti, OH.
Responsibilities
Account ManagementManages the development and application of a mature/dynamic multi-year customer account plan based on proven methodologies to manage a sustainable, long-term business portfolio. Leads strategies for the assigned account that yield high-volume sales and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts.Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem. Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account.Leads efforts with key internal and external partners and business including vertical industry partners with technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, tailored account plans to grow sales and partner impact, leveraging deep relationships, influence, and industry expertise. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation).Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience.Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. Leads and coordinates a diverse team (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to execute and deliver on account plans and grow the account, leveraging industry expertise. Competitive KnowledgeLeverages internal network of industry experts to strengthen knowledge of the industry (e.g., emerging trends), competitors (e.g., AWS, Salesforce) and customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customer needs) to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team. Customer EngagementProactively develops a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipates customer's needs to deliver new insights on their business strategy, and educate customers on ways to address them jointly. Shows long-term differentiated value for the customer,Apply for this role
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