Senior Channel Sales Operations Manager

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Senior Channel Sales Operations Manager

We are seeking a highly skilled and experienced data-driven Senior Channel Sales Operations Manager to join our dynamic team. The primary responsibility of this role is to leverage data and analytics to optimize our channel sales forecasting processes. You will be responsible for providing strategic insights, making data-backed recommendations, and streamlining processes related to the bookings and billings forecast. The Channel Sales Operations Manager should be proactive, data-savvy, and possess excellent interpersonal and collaboration skills to drive results in a dynamic sales environment, especially when working alongside various partners in the channel ecosystem. This critical role will play a key part in enhancing our channel sales forecasting efficiency and overall performance.

Reporting to

Sr. Director, Sales Operations

Key Responsibilities

• Analyze historical sales, distributor inventory, and sell-through data to discern patterns, identify opportunities, and address challenges.
• Develop data models and algorithms to support accurate billings forecasts and provide stocking order recommendations.
• Manage large datasets from internal systems and external channel partners and perform regular data quality and data integrity audits.
• Collaborate with cross-functional teams to create accurate and actionable billings forecasts.
• Oversee channel order shipments and returns, price adjustments and make data-informed recommendations to refine existing processes ensuring efficiency.
• Streamline channel sales processes by identifying bottlenecks and proposing improvements.
• Recommend adjustments to sales strategies based on data-driven insights to maximize sell-through rates.
• Collaborate with channel partners on requirements for data collection.
• Maintain open channels of communication with key stakeholders, including resellers, distributors, and strategic partners, ensuring alignment, and understanding across the board.
• Develop and maintain comprehensive weekly and quarterly reports and dashboards that provide a comprehensive view of channel sales performance, including pipeline management, billings, sell-through, linearity reporting and other vital KPI reporting.
• Articulate insights and actionable recommendations to senior management, ensuring clarity and fostering data-driven decision-making.
• Work in collaboration with resellers, distributors, and strategic partners to ensure systems and processes are aligned for scalability.
• Foster strong relationships with these partners to drive mutual growth and streamline operations.

 

Qualifications

• Bachelor’s degree in finance, business, or a related field.
• Proven experience in channel sales operations, forecasting and data analysis.
• Strong proficiency in data analysis tools and software (e.g., Excel, SQL, data visualization tools).
• Ability to manage through ambiguity and develop solutions.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a cross-functional team environment.
• Strong problem-solving skills and attention to detail.
• Strong analytical skills with the ability to interpret complex data.
• Detail-oriented with a strategic mindset.

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