Sr. Manager of Marketing Operations

Open Source has taken over the world of software development; however, the largest trade-off still persists: security. Companies spend an enormous amount of time and resources patching and fortifying open source software in order to ship with confidence & compliance. 

Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Customers including Snowflake, Canva, and HPE rely on Chainguard to build securely with open source software across the organization.

Chainguard is the safe source for open source.

About Us

We live and breathe our company values:

We are customer obsessed - Our true advantage is the strength of our relationships with customers through collaboration, empathy, and responsiveness.  We establish trust as we educate, advocate, and listen to their needs.  Our focus is on delivering solutions to our customers that create value and make their lives better. 

We have a bias for intentional action - We’re a start-up and we need to move fast. However we need to move fast through intentional action to make sure we’re able to deliver quickly and efficiently on what is most impactful to our collective success.  We prioritize, plan, try things, and fail fast.  We think about how what we do impacts other teams and communicate our progress - owning the whole solution from start to finish. If we move fast enough, we can make two or three mistakes, learn, and correct them before competitors even make their first decision.

We don’t take ourselves too seriously (but we do serious work) - Though we are solving an important problem which takes focus and a degree of seriousness, we don’t take ourselves too seriously while we do.  We laugh, have fun, embrace uniqueness, and enjoy the journey. Together.

We trust each other and assume good intentions - We hire great team members and trust them to do their work. We’re transparent with data, news, and decisions - positive or negative - to empower team members to make well informed decisions. Showing up for each other fully means we celebrate each other’s accomplishments as well as give compassionate direct feedback when needed.  We always default to assuming good intentions.

The role, in a nutshell:

As the Manager of Marketing Operations, you will lead the strategy, execution, and optimization of our marketing processes and technologies within the GTM Operations organization. Your leadership will drive effectiveness, enhance data integrity, and ensure seamless collaboration across GTM teams. You will play a crucial role in maximizing our marketing processes and supporting our growth objectives.

What you’ll do:

• Strategic execution: Drive the execution of marketing operations strategies set in collaboration with the broader GTM Operations team and business partners that align with company goals and drive effectiveness.
• Process Optimization: Identify and implement process improvements to enhance marketing automation, lead management, and campaign execution.
• Data Management: Oversee the management and integrity of marketing data, ensuring accurate and timely reporting and analytics.
• Performance Measurement: Develop and track key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and initiatives.
• Campaign Operationalization: Ensure the smooth operationalization of marketing campaigns, from planning to execution, to achieve business goals.
• Technology Oversight: Manage the selection, implementation, and optimization of marketing technology platforms and tools.
• Performance Measurement: Report key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and initiatives on a per campaign, weekly, monthly, or quarterly basis.
• Collaboration: Work closely with cross-functional teams, including Marketing (particularly Demand Gen, PMM, and ABM), Sales, and IT, to ensure alignment and support for marketing initiatives.  Serve as a key cross-functional business partner to the Marketing Leadership team. 
• Team Leadership: Manage and mentor a small team of marketing operations professionals, fostering a culture of continuous improvement and professional growth.

What we're looking for:

• Experience: 7+ years of experience in marketing operations or a related field, with at least 2 years in a managerial role.
• Technical Proficiency: Deep understanding of marketing automation platforms (e.g., HubSpot), CRM systems (e.g., Salesforce), and other marketing technologies.<