Documentation Specialist

Company Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Job Description

Norco is currently seeking an individual to fill our Documentation Specialist Position. The Documentation Specialist ensures that documentation is accurately received and indexed in an efficient and timely manner. Other responsibilities include, but are not limited to:

• Index all documents by correct document type and route documents to correct location and/or workflow
• Be knowledgeable in the documentation requirements and product categories for which Norco provides services
• Communicate regularly with the local store employees and customers regarding order status and needs
• Perform follow up based off of process and policy
• Ability to work well with a team
• Clean up and organize any and all incorrectly indexed documents daily
• Perform other tasks as assigned or necessary

Qualifications

• High school graduate or equivalent
• Ability to accurately enter data into a computer and acquire a working knowledge of any software applications necessary to the position
• Ability to sit for extended periods of time
• Ability to perform tasks requiring manual dexterity (i.e processing paperwork, filing, stapling, sorting, etc.)
• Have a basic understanding of company revenue cycle and billing functions
• Excellent verbal and written communication skills
• Works with a sense of urgency

Additional Information

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA) 
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco 
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Wellness Program
• Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace.