Head of Small Business Card

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

With its very strong enterprise focus on Consumer and Small Business Payments, U.S. Bank is committed to growing the Small Business segment of our Consumer and Small Business Card portfolio by hiring a senior leader to build and lead this business into the future.  This role will report to the head of Bank Brand and Small Business and will be a key member of the Payments- Consumer and Small Business leadership team. This individual will be responsible for bringing together our Product, Relationship and Technology capabilities to grow and serve clients in an integrated, holistic manner. 

The Head of Small Business Card will be responsible for managing, growing, and deepening our overall business card portfolio and our client relationships. The successful candidate will collaborate closely with the company’s leadership team and applicable business partners to build and deepen client relationships and bring the best of U.S. Bank to our small business customers and prospects.  Key business responsibilities include managing the overall P&L of the business, driving sales and relationship management, developing the multi-year strategy, managing current products and new product innovation, risk management, and vendor oversight.  Importantly, this leader will closely partner with U.S. Bank’s Head of Small Business Banking segment to ensure an integrated, interconnected approach to growing the franchise.

The successful candidate will collaborate closely with the leadership team to establish the vision, strategy, and execution for U.S. Bank’s Small Business card organization in delivering best-in-class products, digital capabilities, client and teammate experiences, drive a culture of inclusivity and accountability, and engage and motivate the platform through a large, transformative journey.   The right candidate will ensure U.S. Bank’s culture is at the forefront of the transformative journey with a strong emphasis on the bank’s values and culture while maintaining a focus on achieving superior business results.

KEY RESPONSIBILITIES

Develop and Drive Strategy: This leader is responsible for developing and driving the Small Business Card strategy in partnership with the broader leadership team within PCS and other top layers of the organization

Drive Profitable Growth: Develop and execute a winning growth strategy for our Small Business Card portfolio. Identify opportunities and gaps and provide a roadmap for the future for competitive market differentiation which delivers sustainable scale and increased market share.

Provide leadership: Lead, motivate, and inspire a diverse, cross functional employee population to fulfill the strategic objectives of the business. Attract, retain, and develop a high performing team, committed to achieving success. Develop a pipeline of future talent within the business, and source external top talent as the business continues to expand.

Interconnected Growth: Be a champion of driving our interconnected business model by working closely with key strategic business partners to drive new client acquisition and depth across our client set.

Develop Differentiated Customer Experiences: Build and lead a culture of service and growth with existing and new customers, integrating U.S. Bank as a key, trusted partner in their overall business operation.

Manage ethics and compliance: Actively ensure compliance with all U.S. Bancorp policies and procedures such as Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, etc. Operate the business in accordance with U.S. Bank’s risk appetite and risk management parameters. Identify, understand, and communicate all material risks. Mitigate risk by meeting policy, procedure, and governance standards.

TALENT PROFILE/ KEY SKILLS

The successful candidate will have demonstrated success in building and leading high-performing, industry-leading client-focused teams. This leader will have experience leading a best-in-class organization, leveraging highly disciplined business, financial, operations, credit, and risk management processes, and demonstrated experience and success driving gr