Sr. Manager, Club Analytics & Insights - Remote

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Job Title

Sr. Manager, Club Analytics & Insights - Remote

Requisition Number

R7619 Sr. Manager, Club Analytics & Insights - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Sr. Manager, Club Analytics & Insights - Remote!

Your Role: As a Senior Manager, Club Analytics & Insights, you will lead the analytics function that powers CSAA’s AAA club partnership strategy and distribution performance. You will translate complex data into clear, actionable insights that enable executive decision-making, strengthen partner engagement, and improve business outcomes.

This role is accountable for enterprise performance clarity and insight driven action across all clubs and distribution channels. You will ensure leaders operate with a consistent, forward-looking view of performance and are equipped with recommendations that drive measurable results.

This role amplifies the impact of the VP of Partner Club Relationships & Strategy by elevating the quality, consistency, and strategic value of analytics used in partner and business decisions.

Top 3 Critical Skills for Success:

1. Strategic Analytics Leadership

• Translate complex data into clear business insights and actionable strategies
• Establish performance frameworks aligned to enterprise partnership objectives
• Anticipate trends and risks across clubs, markets, and distribution channels

2. Executive Communication & Influence

• Deliver concise, compelling narratives for senior leadership and external partners
• Build credibility through insight quality, clarity, and consistency
• Influence decisions through data-driven storytelling in a matrixed environment

3. Relationship-Oriented Insight Delivery

• Partner effectively with AAA clubs and internal stakeholders
• Anticipate needs and proactively deliver relevant insights
• Enable more productive, insight-led partnership discussions

Your Work:

Enterprise Performance Ownership

• Own the enterprise view of AAA club and distribution performance across growth, retention, profitability, and member experience
• Define and standardize performance metrics, KPIs, and reporting frameworks across clubs and channels
• Serve as the authoritative source for enterprise performance insights, ensuring consistency and alignment across executive and partner discussions

Business Performance & Insight-to-Action Accountability

• Develop and deliver data-driven recommendations to improve business performance across clubs and distribution channels
• Identify growth opportunities, performance gaps, and emerging risks, and translate them into clear actions
• Drive translation of insights into measurable initiatives and track progress against defined business outcomes
• Monitor business impact of actions and refine recommendations to improve performance outcomes

Monthly Business Performance Reviews

• Own the content, analytics, and narrative for mont