Sr Technical Program Manager, Software Deployments

<div class="content-intro"><h4><strong>Join Axon and be a Force for Good.</strong></h4> <p>At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br><br>Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><h2>&nbsp;</h2> <h2><strong>Your Impact</strong></h2> <p>Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer. We are seeking a&nbsp;<strong>Technical Program Manager</strong> to lead the delivery of complex, enterprise-grade SaaS solutions that empower our customers to manage information effectively. <br><br>As a Technical Program Manager at Axon, you will play a pivotal role in aligning technical solutions with customer needs, ensuring seamless deployment, and enhancing our product impact. This role requires a proactive leader who thrives in dynamic environments, champions cross-team collaboration, and drives meaningful change. If you are passionate about technology, possess excellent program management skills, and seek a purpose-driven career, this is the role for you.<br><br></p> <h2><strong>What You’ll Do</strong></h2> <p><strong>Location: </strong>Hybrid Onsite - US-based Axon hub sites (Atlanta, Boston, Scottsdale, Seattle)<br><strong>Travel:</strong> 50%<br><strong>Reports to:</strong> Director, Program Management</p> <p>&nbsp;</p> <ul> <li>Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines.</li> <li>Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control.</li> <li>Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards.</li> <li>Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines.</li> <li>Support program planning activities through effective work estimation processes.</li> <li>Oversee program-level change management activities, working closely with client partners and internal stakeholders.</li> <li>Develop comprehensive documentation to support customer acceptance and revenue recognition.</li> <li>Act as t