Senior Critical Environment Technician

As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring other CE Technicians, having a hands-on understanding on how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

• As an expert in critical data center systems, you will work on advanced tasks while advising junior colleagues. You’ll also serve as an expert in the regular inspection and supervision of critical environment-related facility equipment, building, and grounds.
• You will utilize the ​​internal computerized maintenance management system (CMMS) to track all equipment and complete maintenance requests, using predictive analysis to analyze equipment performance. You’ll also lead an onsite incident response team.
• You will perform various types of maintenance for multiple disciplines and equipment types, while overseeing complex tasks. Using a hands-on understanding of how equipment works in all disciplines, you’ll also troubleshoot multiple equipment, systems, subsystems, and components.
• You will schedule supplier/vendor on-site activities, ensure it is performed to scope and completed in a safe manner, and approve invoices. You’ll also use your understanding of safety and security requirements to proactively ensure all requirements are followed.
• You will submit reports on complex topics, analyze and document findings, and develop methods of operating procedure (MOPs) and standard operating procedures (SOPs) for complex equipment. While scoping out project work, you’ll also coordinate schedules and activities with contractors, perform equipment inspections, and participate in testing.
• Embody our culture and values

Qualifications

Required Qualifications: 

• High School