Senior Delivery Manager

Description

About Us

eSimplicity is a modern digital services company that delivers innovative federal and commercial IT solutions designed to improve the health and lives of Americans and defend our national interests. Our solutions and services improve healthcare for millions of Americans, protect our borders, and defend our country on the battlefields supporting the Air Force, Space Force, and Navy.

eSimplicity's people-centric approach aims to transform the American healthcare experience through innovative technologies. We prioritize protecting the public by aiding the government’s cloud migration, prototyping artificial intelligence models to identify fraudulent Medicare claims, and accelerating data report delivery for healthcare providers to improve patient care quality. 

We’re seeking a Senior Delivery Manager. 

Purpose and Scope:

As the Senior Delivery Manager, you will oversee large, complex projects to ensure high quality work is delivered smoothly and on time. DMs lead thoughtful planning and tracking of the program, helping set meaningful objectives, and running air traffic control to ensure all work comes together at the right time. They partner with program leads and individual delivery managers to ensure the team is focusing on and successfully shipping work that delivers the highest value to our customers. They also communicate with stakeholders, unblock or escalate impediments, and help manage risks. Finally, they leverage agile principles, emotional intelligence, and a get-things-done mindset to coach individual teams and other DMs to ever higher performance. 

Responsibilities:

• Accountable for on-time and high-quality delivery of development work from inception to completion, ensuring that teams can deliver work efficiently and without requiring heroics. 
• Leads the collaborative, dynamic planning processes for sprints, PIs, releases, and more. Prioritizes the work that needs to be done against the team's capacity and capability, and ensures work is delivered predictably.
• Partners with program and team leads to determine project objectives, and supports the development of product roadmaps, backlogs, and measurable success criteria. 
• Implements processes within and across teams to position teams for success. These processes help teams easily track work, ensure strong communication within and across teams, and guarantee that team members are focused on the right things at the right time.  
• Facilitate scrum ceremonies and agile practices to ensure effectiveness of the team in delivering value to client.  
• Coordinates with cross-functional teams to ensure alignment and drive progress towards goals. 
• Manages client expectations and communications, so client is aware of project progress, risks, blockers, and needs from the client. 
• Closely track project work, and manage dependencies, risks, and issues, providing mitigation strategies and promptly resolving blockers, to ensure smooth project execution. 
• Provide leadership and mentorship to team members, including coaching in Agile methodologies, healthy team relationships, and constructive disagreement.  
• Partner with team to continuously improve project delivery processes and methodologies. 
• Track and leverage metrics to measure success and identify areas for improvement. 
• Optimizes resource assignments, and advocates for the proper resources needed to deliver strong work

Competencies: 

• People Management and High EQ: Understands and manages team dynamics, addressing conflicts and creating a healthy, supportive work environment. 
• Execution & Adaptability: Successfully executes plans while being flexible to changes that arise.  
• Creates Alignment and Drives Team Forward: Facilitates alignment between team efforts and organizational goals.  
• Mission Fit: Aligns with eSimplicity’s mission and values to improve the lives of the American people 
• Resiliently Navigates Ambiguity: Remains calm and focused amidst uncertainty, while helping teams move forward towards clarity. 
• Stress Management: Effectively manages stress within teams to ensure sustained performance.  
• Mindset: A collaborative and growth-oriented mindset, with a natural inclination towards learning.  
• Data-Driven Decision-Making: Leverages data to inform decisions and optimize outcomes for our projects, customers, and b