Benefits Administrator

Working at Goosehead

We've worked hard to earn the trust of our clients, so we're more than a bit selective when it comes to hiring new people. If you think you have what it takes to grow with our company, we would love to meet you.

Principal Duties and Responsibilities

• Benefits Enrollment and Management
  • Program Administration: Manage all employee benefits programs.
  • Open Enrollment: Manage open enrollment periods and process benefit elections.
  • Data Management: Maintain accurate employee benefit data in Workday.
  • Benefit Changes: Update benefits based on life events (marriage, births, etc.).
  • Audits: Conduct regular audits to identify and correct data discrepancies.
  • Clawbacks: Prepare benefit clawbacks when necessary.
• Employee Support
  • Point of Contact: Serve as the primary contact for employee benefits inquiries.
  • Self-Service: Assist employees in using Workday's self-service features for benefits management.
  • Timely Responses: Respond to cases and email inquiries within 24-48 hours.
• Employee Self-Service
  • Training: Provide training and resources for employees to use self-service features effectively.
  • User Experience: Ensure the self-service interface is user-friendly and intuitive.
  • Feedback: Address employee feedback to improve the self-service experience.
• Vendor Integration and Management
  • Coordination: Coordinate with external benefits providers and vendors.
  • Carrier Liaison: Act as a liaison with benefit carriers.
  • Integration: Ensure seamless integration between Workday and external providers.
  • Communication: Maintain clear communication with vendors to resolve issues and manage changes.
• Wellness Initiatives
  • Research: Research and plan wellness initiatives for employees.
  • Implementation: Coordinate and execute wellness programs.
• Process Improvement
  • Identification: Identify areas for improvement in benefits administration processes.
  • Implementation: Implement improvements using Workday's tools and features.
  • Feedback: Gather feedback from employees and administrators to refine processes.
  • Best Practices: Stay updated on industry best practices and apply them to your processes.
• Communication and Education
  • Regular Updates: Communicate regularly with employees about benefits changes, enrollment periods, and other relevant information.
  • Educational Resources: Provide clear and accessible educational resources to help employees understand their benefits.
• Compliance and Reporting
  • Regulations: Stay informed about and comply with benefits regulations.
  • Reporting: Generate and analyze benefits-related reports using Workday's tools.
  • Reconciliation: Reconcile monthly invoices for all benefit plans.
• System Maintenance and Upgrades
  • Troubleshooting: Work with IT and Workday support to resolve issues.
  • Updates: Participate in system testing for new features or updates.
  • Integration: Ensure Workday's benefits module integrates effectively with other HR and payroll functions.
  • Automation: Leverage Workday's automation capabilities to streamline workflows.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!