Director, Revenue Operations (ROPS)

Posting Date

08/25/2025

2000 16th St, Denver, Colorado, 80202-5117, United States of America

No Brag, Just Fact!

Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Here's what you can expect as a Director of Revenue Operations (ROPS) at DaVita:

We are seeking a dynamic and results-driven Director of Revenue Operations (ROPS) to lead the strategic transformation of our cash posting and reconciliation functions.

This experienced leader will oversee day-to-day operations, set strategy, and drive efficiency across all cash-related processes. In addition this leader will oversee implementation of new technology, and drive organizational strategies to streamline revenue cycle processes.

This is a high-impact role with visibility across finance and revenue cycle operations, where success will directly improve our cash flow performance and overall financial health.

Join the Revenue Operations Team, where you can:

• Be part of a high-impact, widely-respected team that has a high concentration of talent in its members and leaders
• Ramp up quickly as you begin (or continue) your journey at DaVita on a team that gives you unmatched visibility into Revenue Operations business's drivers and dynamics
• Tackle the toughest problems Revenue Operations faces and directly inform our vision for future success in partnership with our executive leaders
• Develop goals and strategies that will guide us through upcoming industry changes 
• Define and chart your path into the business and be part of the next generation of leaders at DaVita

This role can work remotely- Denver, Colorado is preferred. 10%-25% travel.

What will you do?  Responsibilities include, but are not limited to:

• Oversee all cash posting, reconciliation, and related processes, ensuring timeliness, accuracy, and compliance.
• Define and execute strategies to streamline cash operations, improve automation, and reduce processing delays
• Lead the design, selection, and implementation of a new cash posting tool, ensuring seamless integration with existing systems
• Champion adoption of new technologies and processes through clear communication, training, and stakeholder engagement.
• Establish and monitor KPIs, create reporting dashboards, and drive continuous improvement initiatives.
• Partner with accounting, IT, and finance leaders to ensure alignment and smooth cash flow management.
• Build, mentor, and empower a high-performing team that operates with accuracy, accountability, and a customer service mindset
• Collaborate across the village enterprise to drive results with key partners

Strategic Thinking, Innovation, and Continuous improvement:

• Strong overall athlete with ability to have an impact across a range of functions and discipline
• Establish short and long-term strategic plans based on multi-year objectives
• Analyze and understand complex problems and develop a robust approach to solve
• Use strengths, skills and experience to drive impact across a range of functions and disciplines
• Leverage analytical and quantitative skills to continuously identify opportunities for capability building that would increase yield and stakeholder experience

Leadership / Creating a Special Place:

• Thrive in a company that will challenge you to "Get the Right Stuff Done" and reward you with incentives the right way - top performers earn more.
• Actively engages in recruitment, interviewing, hiring, and retention processes to build and maintain team strength
• Coach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core Values

Influence & communication Executive Communication:

• Build relationships within the ROPS organization and across diverse departments
• Lead through influence, providing strategic guidance and effecting change outside of lane in the interest of bettering the overall organization
• Synthesize critical analysis through oral and written communication
• Directly and concisely communicate ideas, insights, risks and recommendations to executive leaders
• Prepare for and facilitate