Sr. Power BI Developer

Company Overview

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.

Responsibilities

The Sr. Power BI Developer is responsible for analyzing data and reporting on trends and activities for various departments within the organization. This includes collecting, tracking, analyzing and disseminating information that provides support to a variety of stakeholders i.e. Finance, Sales, Operations, HR, Architecture, Engineering, PMO, Marketing, etc. The Sr. Power BI Developer must be able to think critically to deliver existing performance analysis on trends and will make recommendations. They must be able to acquire data from multiple sources including Microsoft SQL and Postgres databases. They must be able to understand the data gathered from ERP, CRM, HR and other applications to create insightful reports, presented in a variety of formats for both internal and external customers. To be effective in this role, the candidate needs to be attentive to detail in a dynamic work environment, balancing multiple projects and work activities. The role will assist in full life cycle analysis to include requirements, design and activities related to implementation of databases, data collection systems, reporting and presentation systems. You must be comfortable working with a variety of teams and be able to communicate succinctly with technical and non-technical departments. Strong communication, organization, documentation, and analytical skills are required to fulfill the duties expected of this position.

• Collaborate with managers to define reporting requirements
• Design and develop core organization reports, working to improve the quality of information provided to both internal and external customers
• Identify, analyze and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing reports and performance indicators to locate and correct issues and providing quality insurance of data
• Create and Analyze reports and performance data to provide assessments of trends, and to identify and explain variances from goals and prior periods, and to identify indicators of possible performance issues or changes in future business activities from multiple sources
• Collaborate, coordinate, and communicate across departments regarding data availability and the delivery of management reports
• Increase effectiveness, accuracy, and speed of all reporting/analytics requirements by automating reporting requirements
• Work closely with other teams in a team-oriented environment, but also able to function independently
• Take ownership of projects and prioritize assignments
• Train end users on new reports and dashboards
• Processing confidential data and information according to guidelines

Qualifications

• Bachelors or Associate’s Degree or equivalent experience.

• 5+ years experience in a data intelligence position in a multitasking environment, preferably within a technology or services environment

• General knowledge of data assets, data requirements, and data reporting

• Strong knowledge of and experience with reporting packages (PowerBI and Sql Server Reporting Services (SSRS), databases (Microsoft SQL (MSSQL), Postgres), SQL Server Analysis Services (SSAS), SQL Server Integration Services (SSIS) and similar applications

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

• Experience with ServiceNow, Salesforce, or Great Plains, a plus

• Advanced knowledge of Microsoft office products required with advanced skills in Excel

• Previous experience and understanding of technical service tickets preferred

• Adept at queries, report writing and presenting findings

• Organize and think through desired end to end outcome before starting a task

• Excellent communication skills, both written and verbal, and the ability to communicate with a range of customers