Senior Product Manager – Business Planning and Strategy

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Issuing Solutions is a high-growth, multi-billion-dollar business unit within Visa’s Value-Added Services (VAS) organization. Our group is responsible for building and commercializing products that improve issuing bank processing and cardholder experiences.

This is a business planning, operations and product strategy role that owns and drives research, analysis and strategy for a global product. In this role, you will research and analyze data from across a portfolio of products, derive business insights and help inform product decisions.

Responsibilities include

• Market Assessment:  Understand the addressable market, Visa’s right to play or win, and target market share.

• Revenue Management - Understand the P&L of the products, driving revenue growth in the P&L while managing OpEx and ensuring strong unit margins.

• Voice of Customer - Owning the VoC ingestion and assessment of regional needs and interests.

• Process Development - Establish, document, and refine PLM process for engagement program iteration based on common best practices, market feedback and experience.

• Support GTM - Participate in the development of GTM materials representing the product vision for critical product launches and strategic projects across regions.

• Identify business needs and develop strategic/functional action plans driven by qualitative/quantitative analysis and market insights.

• Perform pricing analysis and provide recommendations.

• Review monthly financial data produced by finance department to ensure that information is accurate and work closely with finance team to investigate any abnormalities.

• Prepare required reports and dashboards to provide regional teams and leadership with a clear picture of current business performance and progress towards targets.

• Support ad-hoc analysis (e.g., deep dives into markets, clients, projects) to drive new sales efforts, identify gaps to targets and provide business insights that can support and enhance decision-making. 

• Actively participate in modelling incentive agreements with clients

Key Competencies

• Strong analytical and business reporting skills.  Ability to develop complex business models and tailored reports.

• Strong organizational skills with the ability to multi-task and execute fast.

• Proven ability to work under pressure and meet deadlines. Self-motivated, can do attitude.

• High proficiency with Microsoft Office Suite products (Excel, Word & PowerPoint, PowerBI)

• Negotiation skills leading to timely and acceptable resolutions.

• Solid interpersonal skills working with cross-functional teams. 

• Ability to work in matrixed environment and deal with complexity.

• Strong verbal and written communication skills.

• Effective in the development and preparation of executive level briefs.

• Able to work well independently

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic 

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred 

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Knowledge and understanding of banking operations and/ or electronic payment schemes, including products & services, business systems and processes will be considered a plus
• Ability to synthesize complex ideas with a passion for developing clear, effective, and compelling presentations
• Understanding of product lifecycle management activities and artifacts.
• Interpersonally credible, influential in their dealings and sensitive to a multicultural environment.
• Strong self-manag