We anticipate the application window for this opening will close on - 30 Sep 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, the Clinical Specialist Manager, Pain Interventions partners with the District Sales Manager(s) in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the district’s clinical team. The CSM is fully competent clinically and will provide case, customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints. 

This is a field-based role.

Responsibilities may include the following and other duties may be assigned:

• Manages and coaches district clinical employees through the utilization of field visits, individual or group meetings, and telephone contacts to accomplish the following objectives:

• Alignment 

• Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies including case coverage where necessary

• Schedules resources for clinical events working closely with the District Manager. Resources may be drawn from other regions as necessary

• Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating  performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed

• Communicates corporate, division, region and/or district mission, goals and activities

• Coaching 

• Directs and motivates employees to achieve clinical, unit and revenue goals

• Provides ongoing feedback/coaching and regular performance and development discussions with employees 

• Implements corrective actions where necessary

• Documents field visits with employees with actions observed and suggestions for improvement for the individual CS

• Adheres to, communicate, and reinforce Medtronic policies and business conduct standards

• Training/Development 

• Oversees the training and development of Clinical Specialists in product knowledge and competitive knowledge

• Coaches and advises employees on teamwork, time and task management, and career development

• Assists employees with the creation and ongoing implementation of Individual Development Plans (IDP’s)

• Identifies clinical opportunities through the use of analytics and/or field visits 

• Addresses clinical opportunities through coaching or the development of specific measurable projects

• Coordinates, develops, and implements strategies to achieve short and long-term business objectives especially related to clinical activities

• Ensures efficient and effective scheduling of case coverage for the district including case coverage where necessary

• Provides direction to employees regarding the management of assets, expenses, budgets, etc.

• Performs administrative tasks related to cost center management, expenses, email, and other communication activities

• Ensures personal understanding of all quality policy/system items that are personally applicable 

• Follows all work/quality procedures to ensure quality system compliance and high quality work

• Partners with the District Sales Manager and HR to recruit and hire top candidates for open positions

• Continually works to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities

• Travels to cover district cases as needed

• Other duties as assigned by District Manager

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

To learn more about Inclusion & Diversity at Medtronic