Claims Data Analyst Manager

Claims Data Analyst Manager

The Data Analytics Manager is a strategic leader responsible for driving data-driven decision-making and business intelligence within the Claims organization. This role requires a proven leader who has successfully managed analytics teams, with the ability to align data insights to business objectives while ensuring the professional growth of team members.

This position acts as a critical connector between analytics and senior leadership, translating complex data into actionable insights that influence key business strategies. The role involves leading a team of analysts, prioritizing high-impact analyses, and ensuring seamless collaboration between Claims, Finance, Business Intelligence, and other key stakeholders.

Key Responsibilities:

Analytics & Performance Measurement

• Oversee the development and execution of performance reporting and KPI measurement, including Service Quality, Severity, Growth, Turnover, Efficiencies, and Accuracy.

• Provide forecasting and trend analysis, anticipating business challenges and opportunities.

• Develop and deliver executive-ready insights and reports that translate data into strategic recommendations.

• Lead projects involving statistical modeling, cost-benefit analysis, and clustering, ensuring analytics drive meaningful business impact.

• Ensure data integrity, accuracy, and consistency across multiple business reporting initiatives.

Leadership & Team Development

• Manage and mentor a team of analysts, ensuring they have the resources, training, and direction needed to succeed.

• Drive a culture of analytical rigor, innovation, and continuous improvement, enabling team members to develop new skills and enhance analytical capabilities.

• Oversee performance evaluations, goal-setting, and coaching to build a high-performing analytics team.

• Foster strong cross-functional partnerships to ensure analytics are integrated into business strategy and decision-making.

Cross-Functional Collaboration & Business Impact

• Act as a liaison between analytics and senior business leaders, proactively identifying opportunities where data-driven insights can improve outcomes.

• Work with Finance, Claims, Business Intelligence, and Market Research to ensure alignment of analytics initiatives across the organization.

• Provide data-driven recommendations for strategic planning, influencing key decisions across claims operations.

• Create and refine automated dashboards and visualization tools in Tableau improving accessibility and usability of insights.

Technology & Advanced Analytics

• Lead advanced analytics initiatives, leveraging SQL, Teradata, R, Python, and Excel for deep data analysis.

• Identify and implement best practices for data mining, forecasting, and root cause analysis.

• Evaluate and recommend process improvements, leveraging automation and scalable analytics solutions.

Qualifications & Requirements:

• Bachelor’s degree required; Master’s degree preferred in Analytics, Statistics, Business, or a related field.

• 8+ years of experience in data analytics, financial modeling, or business intelligence, with at least 3+ years managing an analytics team.

• Strong experience in executive reporting and data-driven storytelling.

• Hands-on proficiency with SQL, R, Python, Tableau, Power BI, and Excel (pivot tables, VLOOKUP, complex calculations, etc.).

• Demonstrated ability to develop and lead a team of analysts, including performance management and mentoring.

• Claims or insurance industry experience is a plus but not required.

• Ability to balance technical analysis with business impact, anticipating stakeholder needs and proactively addressing data challenges.

• Strong communication and presentation skills, capable of engaging executive leadership and cross-functional teams.

• Proven ability to multi-task and prioritize competing deadlines, ensuring high-quality output in a fast-paced environment.

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The starting pay range for this position is:

$117,600.00 - $156,400.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
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