Claims Specialist/Claims Representative (Fort Worth, TX)

Be part of a team that values safety, inclusion, and excellence

We are one of the largest U.S. railroads transporting the nation’s freight across 28 western states and 3 Canadian provinces. As a member of our team, you will play a role in supporting the movement of essential products and materials that help feed, clothe, supply, and power communities throughout America and the world.  

We are committed to a culture where all employees are included, belong, and have equal opportunity to achieve their full potential. Come make a difference with us!

Learn more about BNSF and our Benefits

Job Location: Fort Worth
Other Potential Locations: Fort Worth, TX 
Anticipated Start Date: 09/15/2025
Number of Positions: 1 
Salary Range: $68,800-$100,000

Apply early as this job may be removed or filled prior to the closing date, which is approximately seven (7) days after the posting date.

The BNSF Railway Law and Claims Department provides expert in-house counsel and collaborates with outside counsel to ensure the railroad operates safely and meets all legal and contractual obligations. Our licensed attorneys and legal professionals are dedicated to upholding the highest legal compliance standards. Additionally, our specialized Claims team promotes safety, investigates incidents, and resolves them ethically.

 

This is a full-time position located in Fort Worth, TX.   

Travel is extensive, but irregular averaging over 30%.  

 

This position is responsible for investigating and settling all claims and lawsuits involving the company, arising out of personal injuries or property damage, excluding bill of lading claims. This is a training and educational position designed for later advancement or claim representative position depending on experience.  

Key responsibilities may include: 

Investigating and settling, under direction of Manager Claims, all claims and lawsuits involving the company, arising out of personal injuries or property damage, excluding bill of lading claims.

Implementing processes and procedures under direction of Manager Claims and Sr. Manager - Claims.

Cooperating and coordinating duties with claims personnel on adjacent territories.

Performing thorough and ethical investigations and resolves exposures in a fair, honest and responsible manner.

Evaluating and effects settlements of claims and lawsuits within proper authority.

Accountable for recovery of BNSF’s incurred damages due to the negligence of third parties within assigned territory.

Working closely with all BNSF departments to perform incident investigations/analyses and promote the General Claims Department’s Vision Statement with such other internal departments.

Observing and reviewing potential liabilities on company property with respective non-claims field personnel.

Conducting investigations in various weather conditions.

Working irregular hours and available 24/7 for on-call duties, with frequent evening, night, and weekend shifts (including holidays).

External Contacts: Local counsel, state, county, city, and law enforcement officials, physicians, medical specialists,  and expert consulting witnesses in specialized fields.

 

The duties and responsibilities in this posting are representative categories to be used in deciding whether to apply for this position. This is not an exhaustive list of the position’s duties.  

 

At BNSF Railway, we encourage individuals from all backgrounds to apply, showcasing their skills, experiences and development. We provide resources and tools to help you reach your full potential, fostering a supportive and inclusive environment.  

Basic Qualifications: 

• Able t