Outbound Sales Representative

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!  

About the Outbound Sales Representative: 

MarketStar is looking for a motivated Outbound Sales Representative (SDR) to represent freshworks, a cloud-based software-as-a-service (SaaS) company that provides tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. In this role, you will engage with potential customers through outbound calls, emails, and other communication channels to generate leads, qualify prospects, and close sales. 

Location: Hybrid - Salt Lake City, UT 

What Will You Do? 

• Develop and close a pipeline of leads, contributing to the company's growth and success. 

• Make outbound calls, send emails, and use social media to contact potential customers. 

• Identify and qualify sales leads through research and interaction. 

• Manage leads, secure business, and meet monthly and quarterly KPIs. 

• Showcase a comprehensive understanding of the freshworks product suite, effectively shortening the sales cycle using selected sales methodologies. 

• Act as a product and service advocate, generating interest and awareness of the client's value proposition. 

• Prioritize and manage a pipeline of sales opportunities, ensuring timely follow-ups and tracking progress. 

• Implement effective sales strategies to convert leads into paying customers. 

• Provide robust account management to support customers' technology strategies, implementations, and future needs. 

• Collaborate with the leadership team and clients to develop strategies and processes that achieve revenue targets. 

What Will You Need to Succeed? 

• 12+ months of experience as an Outbound/Outside Sales in the SaaS/IT Services sector for mid-market to enterprise sales, or 6-12 months in B2B sales as an individual contributor. 

• Experience with a software vendor in the SaaS or system integrator space is highly desirable. 

• Strong skills in prospecting, discovery, demonstr