Risk Operations Manager

As a Risk Operations Manager, you’ll be joining the department working behind the scenes to protect Melio from bad actors, managing the risks that might have adverse impacts on our product, financials, and our ability to meet client needs. This team is focused on extending the coverage of Risk Operations, handling a broad scope of cases that arise during TLV off-hours/days. 

How you’ll make an impact:

• Manage a team of Risk Specialists who perform hands-on risk investigations/analysis.
• Work with direct reports to ensure they meet the KPIs and other performance metrics.
• Liaise with Risk Ops management in TLV on updates, best practices, and feedback loops to keep the team connected across the Atlantic 
• Liaise with broader TLV leadership around process and knowledge gaps  
• Escalate common friction points with end users, partners, and internal Melio teams; focusing on process improvements when relevant
• Report on teams needs and performance to Director level in a regular cadence.
• Ensure that projects and tasks are handled in a timely and accurate manner.
• Promote strong team motivation and exemplify team and company culture. 

What we’d love to see: 

• 4+ years of experience in the Risk or Payments field.
• 2+ years of people management experience.
• Experience with KPI analysis and preservation. 
• Excellent interpersonal, collaboration, and communication skills.
• Strong advantage to candidates who have built up younger teams. 
• Availability to travel domestically and internationally

Compensation, Benefits and Perks:

• Base compensation range is $120,000 - $140,000
• 100% health insurance coverage on selected plans for medical, dental, and vision 
• Competitive compensation package 
• 401K matching automatically
• Equity
• Flexible PTO
• Weekly lunch perks
• Fitness classes
• Plenty of fun team activities
• Extensive career growth and development opportunities throughout a growing startup

About us:

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the best way for them.

With offices in New York, Denver, and Tel Aviv, and vibrant work culture, Melio is increasing daily. We are a diverse group of people who love what we do and do what we love. You will fit right in if you are a driven and passionate team player. We are an equal opportunity employer and are always on the lookout for top-notch talent—please reach out if you would like to join us on this exciting journey!