Key Account Manager

<p><strong>About this role</strong></p><p>The Key Account Manager ensures key account satisfaction according to contractual commitment. He / She grows</p><p>Bolloré Logistics market shares and GM objectives.</p><p><strong>What you will be doing</strong></p><ul> <li>Act as Bolloré Logistics main entry point.</li> <li>Consolidate and excel in providing customer intelligence (decision makers, influencers, volume potential, incumbents, industry challenges/opportunities, strategic expectation) and Bolloré Logistics performances.</li> <li>Expand customer base from allocated key clients to contract manufacturers, potential shippers &amp; consignees of key accounts.</li> <li>Continuously drive growth for country’s allocated verticals through close collaboration with country GM Sales and Regional Vertical lead.</li> </ul><p><strong>Set Goals</strong></p><ul> <li>Develop Bolloré Logistics market share and profitability through customer’s operations in assigned country through network sales.</li> <li>Drive and take ownership on customers growth journey with Bollore by constant performance/ business review and analyze on KPI &amp; SOP with internal stakeholders.</li> <li>Develop and implement the sales strategics and action plan by providing holistic logistics solutions, including hybrid solutions.</li> </ul><p><strong>Build action plan</strong></p><ul> <li>Plan and monitor traction of Key clients with high sales awareness and business development through close collaboration with RAM</li> <li>Plan monthly meetings to pilot growth and sales activities.</li> <li>Define operational and pricing methodology and exercise authority over agencies to have them applied.</li> <li>Lead direct actions with identified customer’s interlocutors.</li> </ul><p><strong>Lead global tender</strong></p><ul> <li>Work closely with country tender desk to remit our most competitive offer to regional tender desk</li> <li>Design and present country tender to our customers with supporting BL functions and expertise. </li> </ul><p><strong>Specific Activities</strong></p><ul><li>Carrying out any other request made by their manager.</li></ul><p><strong>Requirements</strong></p><p><strong>The successful candidate</strong></p><p><strong>Technical</strong></p><ul><li>Minimum of 3 years in key account management in air and or sea freight forwarding industry</li></ul><p><strong>Behavioural</strong></p><ul> <li>Excellent communication</li> <li>Team player</li> <li>Solution finder</li> <li>Able to think out of the box</li> <li>Rigorous</li> <li>Excellent inter-personal skills</li> <li>Thoroughness</li> <li>Organized</li> <li>Responsive</li> <li>Negotiation skills</li> </ul><p><strong>Language</strong></p><ul><li>Fluent and technical English + local language</li></ul><p><strong>Benefits</strong></p><p><strong>You will enjoy:</strong></p><ul> <li>Dental</li> <li>Medical</li> <li>Parking</li> <li>Birthday Leave</li> <li>Festival Leave</li> </ul>