Operations Administrator

We’re looking for a Operations Admin to join our team! As a Operations Administrator for Esler Companies – Renewal by Andersen you will interface with customers and design consultants directly to schedule the window and door measurements and collect payments. This role will be answering incoming calls, making outbound calls, and maintaining the flow of jobs by scheduling measures, processing payments and paperwork in a timely fashion.

Responsibilities

• Answering inbound and outbound telephone calls (approximately 40 calls a day).
• Accurate and timely reporting reflecting daily/weekly activities.
• Processing Contracts for New Sales-Uploading Documents.
• Closing out completed installations.
• Collecting deposits and final payments.
• Scheduling final measurements at time of sale.

Skills

• Customer service experience, required.
• Experience taking and directing incoming phone calls.
• Time management and organizational skills.
• Excellent oral and written communications skills.
• High literacy/competency in Microsoft Excel and Outlook.
• Flexibility and demonstrated ability to adapt well in a changing environment.

Benefits

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience.  The Esler Companies is the holding company for a fleet of the top RbA “affiliates” in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing ‘engine’ in Northborough, Massachusetts. We are a proud equal-opportunity employer.We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.