Assistant to VP CX, Customer Care, Loyalty & Services (m/f/d)

Your Tasks

• Calendar Management: Manage and coordinate the VP's calendar, scheduling meetings, appointments, and travel arrangements. Ensure that the VP is well-prepared for meetings with necessary documents and information
• Communication Liaison: Act as the primary point of contact (m/f/d) between the VP and internal/external stakeholders. Manage and filter incoming emails, phone calls, and correspondence, responding on behalf of the VP when appropriate
• Travel Coordination: Arrange travel itineraries, accommodations, and transportation for business trips. Prepare travel expense reports and ensure adherence to company policies
• Document Management: Organize and maintain important documents, files, and records, both physical and digital. Draft and edit correspondence, reports, presentations, and other materials as needed
• Meeting Support and event management (e.g Leadership meetings / offsites): Prepare agendas, presentations, and meeting materials for VP meetings. Attend meetings, take minutes, and follow up on action items as required. Find locations / hotels and manage activities
• Confidentiality and Discretion: Handle sensitive information and maintain the highest level of confidentiality at all times
• Problem Solving: Anticipate and address issues that may arise in the executive's absence, Find solutions to various administrative challenges efficiently

Your Profile

• Bachelor's degree in business administration, management, or related field preferred
• Proven experience as an executive assistant (m/f/d), ideally in an international role 
• Excellent communication and interpersonal skills
• Strong proficiency in office software (e.g., Microsoft Office Suite)
• Discretion and ability to handle sensitive information
• Adaptability and ability to work under pressure
• Business fluent in English and German 

About Us

The Services, CX, Care & Loyalty departments have very ambitious growth targets. In order for these goals to be achieved for the MMS Group, best possible support for the management is required to keep the focus on the priorities.

Additional Benefits

Job Infos

​Location: Ingolstadt

MediaMarktSaturn Retail Group

Department: HQ - Customer Care

Entrylevel: Professional Level

Type of Employement: Part Time

Working Hours: 28

Persona: Job Requisition HQ Employee

Recruiter: Lina Ebert 

Recruiter: Lina Ebert