Business Manager, Consumer Channel & Partner Marketing

Within the Consumer Sales Organization (CSO), our purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We engage with consumers globally throughout their shopping journeys, navigating both physical storefronts and digital visits across Direct and Partner Channels in Gaming, Windows, M365 and Surface. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth.  

As a member of our team, you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation, and impacting billions of lives around the world. You also will be a part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. If that appeals to you, it’s an exciting time to be here in CSO. 

As Business Manager, Consumer Channel & Partner Marketing, you will be responsible supporting the Channel and Partner Marketing Leadership Team by managing the ROB (rhythm of business) ensuring that the team is aware of and prepared for all necessary meetings and events. You will collaborate with teams across the CSO organization, and you will form a close partnership with other Business Management staff to ensure seamless planning and communication.   

By joining the Consumer Channel & Partner Marketing (CCPM) team, you’ll collaborate closely with Category and Sales teams globally. As part of a world-wide team, you’ll have the opportunity to collaborate with regional teams to ensure that we are providing them with the support they need to execute with excellence. You will play a very important part in driving team culture making this the very best place to be!   This role is hybrid and attendance in office for key team meetings is required.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

Organizational Alignment

• Work across functions and across-company/team counterparts to manage team participation as needed for key business events, next fiscal year planning, business planning meetings and other strategic business planning activities
• Partner closely with Executive Admin (EA) to manage the day-to-day running of the business and plan ahead to manage the annual rhythm of the business (ROB).
• Partner with EA to plan and orchestrate world-wide CCPM Leadership Team and bi-weekly Global CCPM Leadership Team meetings, working closely with GM to structure agendas, content, and presenters.
• Build strategy and workback schedules/content reviews for team meetings, events and communications including executive comms, newsletters, all-hands meetings and presentations.
• Actively participate in CSO Business Manager forums, gathering and sharing critical information with the Leadership Team to ensure that the team has the necessary information to meet key deadlines and make decisions.
• Support and guide vendor business program management and content design resources with workflows and prioritization of tasks to meet key deadlines. 

Team Development & Culture

• Drive strategy, organization, and execution of annual Culture motions to create a healthy team culture.
• Drive strategy for team learning and development managing to budget and ensuring that our learning curriculum meets the needs of the business and our people.
• Manage the executive summary reporting of bi-annual Employee Signals , including communication of results and the oversight of the action plan to deliver improvement on scores.  

Business Planning

• Source and curate content to feed into executive leadership presentations to position the team as thought leaders within the consumer business.
• Work with the stakeholders in Category, Finance, and other functions to lead and coordinate the organization rhythm of the business (ROB) and improve processes by identifying opportunities to streamline and simplify.  
• Collaborate with Finance Controller, CCPM leads, and Category leads to drive the annual planning and budget process supporting the team with templates and workback