Senior Operations Planner

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health.  We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

 

​​About the Role:

We are seeking a highly motivated, detail-oriented Senior Operations Planner to help support demand planning and supply planning for our operations. You will leverage your problem-solving abilities, motivation, and experience to determine order mix and quantities that support sales and inventory goals while optimizing storage capacity. We are looking for a self-starter that will drive process improvement by building out tools and metrics to support operations planning.

You Will:

·       Work cross functionally with Marketing and Finance teams to align on the appropriate demand plan for assigned categories, creating a demand plan based on historical trends and planned marketing

·       Demonstrated knowledge of forecasting methodologies and statistical analysis to determine the most accurate forecast fit

·       Create buying recommendations for finished goods and corresponding collateral

·       Drive accountability through the implementation of key metrics such as forecast accuracy and WOC

·       Articulate and document all risks resulting from inventory levels including disposals, risk due to expiration and inventory shortages

·       Leverage analytics team members to build out appropriate reporting to support automation/tools for inventory management

·       Proficient in inventory management concepts with an understanding of the financial and operational implications of planning decisions

You Have:

·       5+ years experience in at least 2 of the following: Demand planning, Production planning, Supply planning

·       3+ years experience with ERP systems, planning systems and replenishment systems is preferred

·       Excel proficiency including experience with data manipulations – Lookups, PivotTables, External Data Connections

·       Basic to Intermediate SQL and/or Python experience is preferred

·       Strong written and verbal communication skills; ability to effectively communicate in a clear and concise manner

·       Ability to think through complex problems and resolve conflicts that arise from balancing multiple priorities

·       Detail-oriented and exceptionally organized

·       Demonstrated ability to organize resources and analyze alternatives to make effective decisions

 

Our Benefits (there are more but here are some highlights):

• Employee Stock Purchase Program
• An inclusive culture where we are always looking for improvement and cherish your input
• Great compensation package, including equity
• Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
• Generous Parental Leave
• High-coverage medical, dental & vision
• Mental health & wellness benefits
• Offsite team retreats
• Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
• Employee discounts on hims & hers & Apostrophe online products, and at the Apple Store
• $75 monthly connectivity stipend (phone/internet)
• 401k Match

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or