NVO Gerlach Residence Assistant Manager

JOB SUMMARY

The Gerlach Residence Assistant Manager facilitates staff check-ins, assigning beds to incoming personnel, and coordinates the placement of staff RVs and travel trailers throughout the Burning Man Event Cycle. This role assists housing dispatch with the intake, coordination, tracking, and real-time monitoring of all incoming communications to ensure smooth operations.
 

This is a temporary, full-time, non-exempt role, based in Gerlach, NV running from July to October, 2026.

The deadline to apply for this role is 5:00 pm Pacific on Friday March 13, 2026.

DUTIES & ESSENTIAL JOB FUNCTIONS

Logistics (55%)

• Assist in facilitating the overview of the trailer fleet.
• Assist with the check-out and check-in of serviceable trailers to ensure that no problems are overlooked for post-season.
• Maintain clear communication with the Housing Dispatch Lead to ensure schedules are up to date and obligations are met.
• Oversee the Dispatch crew in conjunction with the Gerlach Residence Manager.
• Assist in positioning trailers in Gerlach according to existing layout, power grid, and emergency response plans.
• Ready Burning Man owned trailers for safe and reliable travel between Burning Man properties, and to and from Black Rock City.
• Arrange for the streamlined handling of staff trailers and placement of portable living units once on site in Black Rock City.
• Communicate with the DPW Power Team to ensure that all power infrastructure is placed and ready for use, and obtain clear instruction on safe methods for properly commissioning power service to housing units both in Gerlach and on playa.

Maintenance (20%)

• Evaluate the condition of each housing unit and create written documentation of all required repairs.
• Assess, troubleshoot and rectify a variety of problems associated with trailer living including, but not limited to: basic plumbing, propane, and electrical systems.
• Ensure general maintenance and repair of staff RVs and trailers (e.g. filter replacements, door knob replacements, key loss, window replacements/fixes, air conditioner troubleshooting).
• Oversee the procurement of specialized parts and equipment needed to perform repairs and upkeep to staff trailers.
• Anticipate, stay current of, and track the use of materials and cleaning supplies; place pre-season requests and orders for replenishment as necessary.
• Ensure the safe living condition of housing units at all times by monitoring for harmful substances including mold, animal waste, and water impurities, and verify the presence of effective carbon monoxide detection and fire prevention equipment.
• Anticipate repair needs; submit MaintainX request to the maintenance team for the assessment and remedy of issues relating to electrical, structural, and mechanical components of staff trailers.
• Oversee end of year processes to adequately prepare all mobile housing units for winter storage; capture details of any repairs that will be needed in the spring.

Team Management and Support (20%)

• Assist in assembling a team and the hiring process of the crew. 
• Maintain clear communication regarding hours with crew members; ensure that hours are reported by weekly deadline.
• Create and actively manage daily and weekly work schedules for the Housing team. 
• Coordinate and plan for daily department meetings ensuring that times and locations are shared in advance. 
• Be aware of the atmosphere within the crew. Communicate any concerns regarding social climate and /or protocol to the Gerlach Residence Manager.
• Know, share, and use the proper pathways of communication for esc