Transition Team Staff

Description

Job Summary:

The Transition Team Staff works alongside the Operations and Events Teams to provide support before, during, and after events at the Hall of Fame Village, a subsidiary of the publicly traded Hall of Fame Resort & Entertainment Company (NASDAQ: HOFV, HOFVW). 

This seasonal position is essential in setting up, tearing down, and any/all event execution for various scheduled events including (but not limited to) weddings, sporting games, stadium tours, concerts, meetings, seasonal events, and more. 

Essential Job Functions/Responsibilities:

- Provide superior guest service to visitors, guests, clients, vendors, and staff. 

- Work with internal teams to execute events and align client expectations. 

- Check event sheets to ensure effective set up of tables, chairs, risers, and all other event equipment. 

- Move tables, chairs, or other furniture to set up and tear down before and after events. 

- Work as needed for events in flexible roles such as usher, security, parking, guest services, and more. 

- Communicate efficiently with different team members and departments to ensure efficiency across campus and facilities. 

- All other duties as assigned.

SEASONAL/HOURLY/NON-EXEMPT

Requirements

Required Knowledge, Skills, & Desired Qualifications:

- Experience working in events, operations, or hospitality desired. 

- A positive and friendly attitude and persona as this position works closely with the public. 

- Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.

- Must be a flexible and reliable team player, both within own department and entire organization.

- Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality. 

Physical Requirements for Position: 

- The ability to lift up to 40 pounds regularly. 

- The ability to work in various Ohio weather conditions, inside and outside.

- The ability to move safely over uneven terrain, steps, or in construction zones. 

- The ability to see and respond to hazardous situations. 

- The ability to smile and make eye contact while making a friendly impression when greeting guests, vendors, and other employees. 

- The ability to sit, stand, squat, and walk for periods of time as required for the position.

- Must be able to hear, see, and speak.   

- Ability to comprehend instructions and retain information.  

- Must have manual dexterity necessary to complete all job duties.    

- Must be available to work in Canton, Ohio.

Core Competencies:

- Vision and Strategic Thinking: Addresses issues preemptively, thinks strategically, and anticipates needs and priorities.

- Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.

- Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.

- Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress, frustration, and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions.

- Relationship Management/Collaboration: Builds, maintains, and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects, and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others.

- Learning Agility: Learns technology, new systems, and processes to improve job proficiency. Inspires and encourages others to learn and grow in their careers.

- Coaching and Development: Encourages and inspires others’ development and growth while also working to improve themselves. Conveys high expectations both of themselves and for others. Regularly