Sr. Manager, Global Workplace & Facilities

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the Role At Highspot, delivering a consistent and engaging workplace experience across our global offices is key to supporting our culture, productivity, and growth. We’re looking for a strategic and operationally strong Senior Manager to lead our global Workplace & Facilities function. This role is based in Seattle and manages Facilities Managers globally. The ideal candidate will bring deep experience in global facilities operations, real estate decisions, and team leadership — with a focus on delivering scalable processes, exceptional employee experiences, and data-informed decision-making across a global footprint.
This role requires strong organizational leadership, cross-functional collaboration, and the ability to navigate ambiguity with agility and accountability.

What You'll Do

• Leadership & Strategy:
• Own and execute Highspot’s global workplace and office strategy, including location expansion, consolidations, and leasing or coworking decisions.
• Use data-driven insights and best practices to guide space utilization, workplace design, and operational efficiency.
• Build scalable processes across international locations to ensure consistency, operational efficiency, and alignment with business needs.
• Collaborate cross-functionally with key partners in IT, People, Legal, Finance, and Security to deliver strategic initiatives.
• Communicate progress, challenges, and project outcomes to key stakeholders, with occasional executive-level visibility.
• Global Facilities Operations:
• Lead and mentor a team of regional Facilities Managers across multiple countries, ensuring service excellence and operational consistency.
• Oversee vendor management, workplace tools, building maintenance, security access, and safety compliance.
• Manage office services including space planning, move coordination, amenities, and workplace experience.
• Ensure local offices reflect Highspot’s values, culture, and employee needs while maintaining cost-efficiency and compliance.
• Real Estate & Workplace Analytics:
• Lead global office strategy and real estate execution, lease renewals, new office builds, and expansion projects from planning through execution.
• Track and report on space utilization and workplace analytics to inform leadership decisions and return-to-office planning.
• Manage global workplace budgets, planning, and vendor spending in alignment with business objectives.
• Maintain accurate documentation of workplace systems, SOPs, and space management records to support knowledge sharing and continuity.
• Team Management & Stakeholder Collaboration:
• Regularly mentor, coach, and develop team members across global locations and time zones, fostering engagement, cohesion, and growth.
• Promote accountability, clarity, and engagement by setting clear goals and creating opportunities for team collaboration and growth.
• Provide thoughtful, systematic feedback and incorporate insights from others to enhance team performance and collaboration.
• Contribute to overall team strategy, driving continuous improvement and encouraging innovation within the function.
• Collaborate with senior leadership, landlords, and external partners to drive key workplace initiatives.
• Build strong, trusted relationships with stakeholders and decision-makers, serving as a strategic partner on workplace investments and operational efficiency.

Your Background

• 10+ years of experience in workplace, facilities management, or corporate real estate roles.
• 5+ years of experience managing people and leading multi-site or global workplace teams.
• Demonstrated success owning office location strategy and executing real estate projects end-to-end.
• Strong project management, analytical, and organizational skills, with the ability to lead cross-functional initiatives.
• Excellent verbal and written communication skills, with the ability to influence and align across stakeholders.
• Ex