AWM, Marcus by Goldman Sachs, Fraud Governance, Analyst - Richardson, TX

Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs is the firm's direct-to-consumer business. Marcus combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

What We Do

The Fraud Governance Team is a fundamental Team that sits within Marcus US Deposits striving to ensure there is sufficient structure, oversight and organization. This is done through driving operational excellence in creation of procedures and standards, optimization of processes and ensuring standards and policies are upheld. We govern and monitor all things related to fraud and operational risk for Marcus US Deposits and ensure the overall fraud program has adequate frameworks and monitoring in place to minimize risk.

What you can expect in a Fraud Governance Analyst role:

• Contribute to the development, implementation and maintaining of policies and procedures related to  various Fraud Teams.
• Proactively identify potential process gaps/weaknesses in fraud processes needing additional controls or documentation.
• Become a subject matter expert in the Team’s policies, procedures and standards.
• Track and follow up on action plans to ensure timely completion and effective remediation.
• Maintain effective communication with other teams 
• Facilitate cross team discussions to determine path forward for identified gaps or errors and ensure corrective actions are executed accurately and timely.
• Assist with conducting regular audits/monitoring of processes and procedures to assess compliance with standard expectations.
• Proactively identify process enhancement opportunities to enable a more effective Fraud Governance program.
• Maintaining oversight of inventories, trackers and documentation across fraud functions to ensure they are up-to-date and accurate.
• Be a critical thinker: Thoughtful, self-aware, and use available evidence to determine root cause and solution.
• Work effectively with teammates and win credibility quickly.

Basic Qualifications 

• Bachelor's Degree or equivalent combination of education and fraud/risk experience
• Minimum of 1-3 years of people management and financial services or related industry experience with a proven track record of strong leadership skills
• Strong documentation and writing skills and ability to communicate complex scenarios in a clear manner
• Strong organization skills with the ability to meet critical deadlines and manage multiple projects simultaneously
• Critical thinking, written communication, and problem-solving skills
• Able to provide effective challenge and provide alternative perspective to group consensus.
• Genuine excitement and passion for implementing effective Team structures and frameworks.
• Experience building reports and presentations.
• Proficiency in the Microsoft tool suite including SharePoint, Excel, Word, and PowerPoint
• Excellent interpersonal, relationship building, and communication (written and verbal) skills.
• High level of creativity, perseverance, and openness to change.
• Interest and ability to self-serve, investigate, and get the information required to make quick and effective decisions.
• Ability to learn quickly and manage tight deadlines or unexpected changes in expectations or requirements.

ABOUT GOLDMAN SACHS

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