Lead Medical Assistant

Who We Are

At Suvida Healthcare, we realize it takes a community of shared values and purpose to achieve a mission and purpose as meaningful as improving lives.  We are a multi-disciplinary primary care program built to address the physical, behavioral, social, and cultural needs of an underserved Medicare-eligible Hispanic senior population. Our purpose is to improve the quality of life for Hispanic seniors and those who care for them in neighborhoods across America.

We are cultivating an empathetic and service-centered culture that attracts, engages, values, and rewards talented individuals with shared interests; positioning us not only as a best-in-class healthcare provider but also as an employer of choice! Will you join us Suvidanos, to help achieve our Higher Purpose?

What Makes Us Unique

We are an empowered primary care, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve. 

How We Work

Our Culture & Core Beliefs

• Earn Trust
• Building Relationships
• Creating Joy
• Doing Right
• Improving Every Day
• Moving Forward

What You’ll Do 

Position Summary

The Lead Medical Assistant will provide physician and medical assistants support to ensure the clinic operates smoothly in providing patient care. They are responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, order supplies and performing front-desk tasks as needed. Essential responsibilities consist of but are not all inclusive: 

• Demonstrates competency and professional responsibility in the Lead Medical Assistant role.  
• Takes actions based on constructive performance evaluations- assist with staff development.  
• Assist with chart review for completeness.  
• Assist with competency training for new hires 
• Responsible for keeping inventory and placing orders. (e.g. vaccines, clinic supplies) 
• Ensures that Autoclave maintenance is done daily/monthly.  
• Ensure that Quality Control is done daily or as required.  
• Serves as mentor for staff and new hires.   
• Communicate with the clinical director and/or nurse manager if problems arise with the Medical Assistants.  
• Assist with Medical Assistant work schedules.  
• Phlebotomy/Venipuncture 
• Medication administration as ordered by provider (e.g. PO, IM, ID, Subq, Inhalant, Topical)  
• Assist with Minor Procedures (Minor Wound Care, Suture and Staple Removal, etc.) 
• Assist with in-room diagnostic testing (X-Ray, US, etc.) 
• Vitals including weight, height, BMI and waist circumference. 
• Update Patient Medical History 
• Chief Complaints and recent changes to mental, social, physical health 
• Gap Closure (Foot Exam, DRE, etc.) 
• Review provider orders with patient 
• Review referrals with patient 
• Review normal/stable labs or diagnostic tests with patient and forward any concerns to provider 
• Remote Patient Monitoring Support 
• Reinforcing understanding and adherence to care plan 
• Respond to patient calls/messages same day 
• Collaborate with Medical Assistants, Transitions of Care Team, Chronic Care Team, and other members of the multidisciplinary care team for continuity of care 
• Attends all morning huddles (for different pods) and high-risk huddles.  
• Other duties assigned by provider

What You’ll Bring

Knowledge, Skills, and Abilities

• Verbal communication