Master Data Analyst I

ROLE SUMMARY

This position manage direct customer account data for Pfizer Pharmaceutical in US and Puerto Rico to ensure compliance with federal and state requirements.   Business Analysts review all incoming customer account creation and change requests, validate licensing and determine what (if any) additional requirements are needed to comply with regulatory requirements and Pfizer policies.    In addition, Business Analysts assign trade classification to customer accounts, which drives customer invoice terms, discounts, taxes, eligibility for contract pricing, and may control access to specified products.   

Business Analysts are also responsible for the creation and maintenance of pricing records in SAP in accordance with established controls and processes for US, and Puerto Rico pharmaceutical products.

This position is critical to the successful operation of the business as Master data is used to drive business operations from Customer Service through Finance.

ROLE RESPONSIBILITIES

• Create and maintain customers within their appropriate sales organization and company area to ensure accurate revenue data in downstream financials.   Requires extensive knowledge of SAP partner functions.

• Perform due diligence research including a comprehensive search of internal and external databases to determine and verify account’s primary business activity to assign the appropriate trade class.  Errors could result in non-compliance in areas of the government reporting, FDA and loss of revenue.

• Establish and maintain various pricing records for sales order management including but not limited to list prices, contract prices, promotions/deals, returns accruals, and other ad-hoc pricing requests as required by the business. 

• Respond to information requests from Customer Service Reps, Contracts, Credit Collections and Trade

• Maintain customer product portfolios to ensure compliance with PDMA/FDA guidelines and ensure Pfizer’s  distributor website reflects data consistent with any restrictions.

• Research and validate customer requests for online access and participate in the resolution of online user account mapping issues. 

• The role requires an ability to understand key business fields within Sap as well as attention to detail.

• Manage the monthly Medpro file extract to scrub both DEA and State license data.

• Assist government pricing with the Prasco reconciliation process by researching and investigating account trade classifications.

QUALIFICATIONS

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Must-Have

• High School diploma with 6+ years of experience; Associate's Degree with 4+ years of experience; Bachelor's degree with 0+ years of experience.

• Excellent analytical skills

• Excellent verbal and written communication skills

• Ability to handle multiple tasks and deadlines in a timely and organized manner

• Strong interpersonal skills in a multi-team environment

• Proficiency in Microsoft Office & Excel

Nice-to-Have

• 2+ years experience working in customer service and supply chain management.

• Experience in SAP and Microsoft office, internet navigation, industry knowledge regarding customer classification and functionality preferred.

• Knowledge of basic pricing/contracting strategies, awareness of regulatory issues concerning shipping and storing pharmaceutical product preferred.

• Experience working in pharmaceutical industry

• Excel super user

PHYSICAL/MENTAL REQUIREMENTS

• Sitting and working on computer for long periods

• Communicate w/customers via phone and computer

• Minimal lifting 25lbs or less

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Shift being posted is 9:00 AM to 5:30 PM EST

• Flexibility to cover non-standard hours

OTHER JOB DETAILS:

• Last Date to Apply for Job: June 11th

• Work Location Assignment: Hybrid

**This position is hybrid remote (in office 2-3 times per week as well as for business critical meetings as communicated by Management) Tuesdays are mandatory onsite days**

The annual base salary for this position ranges from $62,700.00 to $104,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous ben