TECHNICAL REP-CMD CTR

Join Our Team as a Falcon Jet Technical Support Specialist!

Are you passionate about aviation and ready to make a real impact? We are seeking a dedicated Falcon Jet Technical Support Specialist to join our dynamic team. If you have a knack for solving complex technical issues and providing exceptional customer support, this opportunity is for you!

What You'll Do:

• Be the Expert: Answer technical questions from Falcon Jet operators and provide multi-faceted support for all AOG (Aircraft on Ground) issues.

• Customer Interaction: Record and complete all customer phone contacts in our database, adhering to Department Guidelines.

• AOG Response: Execute the AOG Response process consistently, and step in as the AOG Response Coordinator when needed.

• Team Collaboration: Coordinate with our Worldwide Technical Front Line team to resolve issues efficiently.

• Technical Troubleshooting: Analyze and recommend corrective actions for aircraft discrepancies, ensuring timely resolution.

• Continuous Improvement: Review technical materials and manuals, suggesting revisions to enhance safety, performance, and cost-effectiveness.

• Customer Assistance: Help customers obtain necessary parts from our Spares department to meet technical needs.

• Data Management: Submit owner information changes and maintain familiarity with electronic maintenance manuals and research tools.

• Annual Meetings: Attend Worldwide Front Line meetings annually as directed by the Operations Manager.

• Additional Duties: Take on other responsibilities as assigned.

What We Offer:

• Career Growth: Opportunities for professional development and career advancement.

• Innovative Environment: Work with cutting-edge technology in the aviation industry.

• Collaborative Culture: Join a supportive and talented team of professionals.

Required Qualifications:

• Two years of college education in aeronautical maintenance engineering or equivalent A&P classroom training.

• Minimum of two years of work experience with Falcon Jet aircraft systems (avionics, engines, etc.).

• Strong computer and telephone communication skills.

• Willingness to travel as needed.

• Pilot’s license is a plus.

Desired Qualifications:

• Inspection Authorization.

• Avionics background.

• Knowledge of the French language.

Ready to soar with us? Apply now and become a vital part of our mission to ensure top-notch Falcon Jet operations!