Sales Executive - W Prague

POSITION SUMMARY

The Sales Executive is for contracting and closing group business and contracting new corporate accounts in addition to conducting site inspections. Additionally, verify that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving group and local banqueting  revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. 

Responsible for preparing all event documentation and coordinates with property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales.  Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CORE WORK ACTIVITIES

• Achieve group revenue goals by responding to incoming group/catering opportunities for the hotel that are over 300 peak rooms.
• Contracting new corporate account, achieving the target transient business goal in room nights and revenue.
• Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and know how to sell against them.
• Close the best opportunities for the hotel based on market conditions and hotel needs.
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Partner with Area Sales to identify new group/catering business and achieve personal and hotel revenue goals.
• Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within the community to strengthen and expand customer base for group/catering sales opportunities.
• Develop group sales revenue and operation budgets, and provide forecasting reports.      
• Work with the management team to create and implement a group sales/marketing plan addressing revenue, customers and market.
• Work collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to verify that the property needs are being achieved and the sales efforts       are complementary, not duplicative.
• Assist with selling, implementation and follow-through of group sales promotions.               
•  Attend pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
• Partner with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
• Provide accurate, complete and effective turnover to Event Management.
• Execute and support Marriott’s Customer Service Standards and hotel’s Brand Standards. 
• Conduct site inspections, as required.
• Monitor same day selling procedures to maximize room revenue and control hotel occupancy.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)

 

CANDIDATE PROFILE 

• 2 years experience in the event management or related professional area required.

Languages: Czech and English