Engine is the modern travel platform for booking and managing work trips. It saves businesses time and money through an intuitive travel network that connects to nearly every hotel, airline, and car rental company in the U.S. It offers single invoice billing, the flexibility to modify trips at any time without sunk costs, and a unified view of all company travel and spend. Customers rely on Engine to not only make travel easier to manage, but to make it enjoyable for everyone involved. The company is backed by Telescope Partners, Blackstone, Elefund and Permira. Learn more at www.engine.com.

Sales Manager, Account Management | Mid-Market

Remote, US

Engine is excited to add a Sales Manager, Account Management to our Sales Org! In this role, you will lead, coach and empower our AM team as we scale. Our Account Managers are responsible for delivering results by driving retention, expansion and loyalty across our customer base. As a leader, you’ll use your previous expertise to empower your team to build world-class relationships with our customers, and help our customers maximize the value of the Engine platform. Most importantly, you’ll inspire your team to grow professionally, and help shape the next leaders of the Hotel Engine organization.

 Here’s what you’ll do:   

• Hire, coach, and develop a best in class Account Management team
• Own team metrics, and drive the plan to attain and exceed, quota, retention and onboarding success
• Develop a team that embodies Hotel Engine DNA, act with ownership, bias for action and will to win!
• Partner with AMs to craft account strategy to maximize revenue within your team’s portfolio.
• Personally develop strong relationships with executive stakeholders at key accounts; play a key customer facing role in high value, high potential relationships
• Leverage data to make informed decisions about customer risk and retention; implement new and innovative approaches to increase expansion revenue
• Serve as a thought leader, customer advocate and partner to your employees and customers
• Build a creative and innovative culture, and a passion for providing an exceptional customer experience
• Collaborate cross-functionally with Sales, Project Services, Member Support, Ops and Finance to align on priorities, partner on customer needs and opportunities, and deliver increasing value over time to our customers

Here’s what we’re looking for:

• 6+ years management experience leading an Account Management/Sales team in a high growth environment
• Demonstrated ability leading a customer facing team — strong people management, performance management, coaching and development experience
• Experience owning and managing monthly and quarterly team metrics including quota and retention
• Passion for revenue growth and is able to bring ideas to help product usage and customer retention through data driven decision making
• Previous experience selling into or driving strategy, ROI, and value conversations with executive stakeholders
• Prior experience using Salesforce
• Excellent communication skills across mediums and stakeholder groups (employees, execs, customers, prospects). Outstanding listening skills are an absolute must
• A strong team player, a self-starter who thrives in a fast-paced, high-growth start-up environment
• A self-driven, high-energy leader with excellent cross functional collaboration skills

Cash compensation:

The base salary range for this role is $100,000-$125,000/year with an OTE potential of $160,000-$180,0000/year. Final compensation packages are determined by various factors, including prior experience and expertise.

Remote Opportunities:

This role is eligible for remote work.