Director, Strategy & Operations-2

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

February 16, 2025

Shift:

Job Description Summary:

Position Overview: 

​We empower our employees to challenge the status quo, make bold recommendations, experiment, and adapt to grow together and make a great business even better.  This highly visible and unique position is a key member of the Enterprise Services (“ES”) Strategy & Operations team. The Director of Strategy & Operations is responsible for aiding in formulating and implementing ES strategies. Underpinned by a strong internal network, a passion for Process Improvement, and the ability to forge strong Business Partnerships, this position plays an integral role in Program / Portfolio Management, Annual Business Planning, and other Key Leadership Initiatives. The role is focused on the areas below: 

• • 10% - Strategy Development and Strategic Priority Setting for ES 

  • 20% - Business Partnership, Process Improvement, Disciplined Decision Support

  • 70% - Program / Portfolio Management and supporting the ES Business Planning Process 

What You’ll Do for Us: 

• Strategy Development: 

• Identify internal and external strategic issues and opportunities impacting Global Business Organizations today. 

• Identify value creation opportunities and business model innovation and facilitate cross-enterprise initiatives. 

• Program / Portfolio Management:  

• Lead and support the ES Business Planning process through Program / Portfolio Management of key initiatives and all related financials. 

• Orchestrate ES Digital Council governance, submission, and tracking. 

• Partner closely with related stakeholders such as Global Planning, Global Functions, OU, and ES Hubs. 

• Expertise in leveraging enterprise tracking systems to manage a portfolio of initiatives, with advanced analytics capabilities (e.g., Power BI) to present information to diverse audiences effectively. 

• Business Partnership & Process Improvement 

• Orchestrate and reinforce key initiatives and Steering Committee routines as a supportive business partner to other parts of the networked organization (ES Hubs, Global Functions, and OU’s). 

• Improve existing general business processes to meet business goals: 

• Apply continuous improvement principles against our ways of working in partnership with the ES Transformation and Communications leads. 

• Embody design thinking principles to improve service quality, end-user experience and customer satisfaction. 

• Promote and share best practices that sustain business process improvement across the organization. 

 

Education Requirements: 

• Required: Undergraduate degree in business, economics or related field 

• Preferred: MBA, Masters in business or finance, and/or professional certification such as CFA 

 
Qualifications & Requirements: <