Manager Global Service Engineering CIBP

Bring more to life. <br><br> Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?&nbsp;&nbsp;<br><br>At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.&nbsp;&nbsp; <br><br> You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. <br><br> Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.&nbsp;&nbsp;<br><br> At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. <br><br>Learn about the Danaher Business System which makes everything possible. <br><br>The Manager, Global Service Readiness Engineering — CIBP is responsible for leading a team of service readiness engineers that ensures service readiness across the Cell &amp; Gene Therapy (Sepax, Sefia, Xuri), Biacore, Imager, and Palltronics product portfolios — some of Cytiva's highest-revenue and most strategically important product lines. This role combines people leadership with hands-on service engineering expertise to deliver high-quality service deliverables on time across New Product Development (NPD) projects and Lifecycle Management (LCM) activities.<br><br>This position reports to the Director, Global Service Engineering &amp; Equipment Intelligence and is part of the Global Service Readiness Engineering organization located in Uppsala, Sweden or Portsmouth, UK and will be a onsite role.<br><br>What you will do:<br><br>&nbsp;&nbsp;&nbsp;&nbsp;Lead and develop a team of service readiness engineers — including hiring, onboarding, training, performance management, career development discussions, and establishing a regular cadence of 1:1s and staff meetings.<br>&nbsp;&nbsp;&nbsp;&nbsp;Oversee and prioritize daily operations of the CIBP engineering team to ensure on-time delivery (OTD) and high quality of all service deliverables across NPD tollgates and LCM activities (~180 LCM tasks/month organization-wide).<br>&nbsp;&nbsp;&nbsp;&nbsp;Drive service readiness in NPD projects — owning DFS (Design for Serviceability) scoring, Service Support Plans, EHS Risk Assessments, and spare parts (FRU) strategies for assigned product platforms at all tollgate stages.<br>&nbsp;&nbsp;&nbsp;&nbsp;Manage lifecycle activities including service documentation updates, field modifications, engineering change orders, calibration procedures, and spare parts updates in collaboration with Service Operations, R&amp;D, and Manufacturing.<br>&nbsp;&nbsp;&nbsp;&nbsp;Act as Subject Matter Expert (SME) on all service aspects relating to the assigned CIBP product portfolio, serving as the primary interface between central functions (R&amp;D, Manufacturing, QA) and regional service teams.<br><br>Who you are:<br><br>&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Engineering, Life Sciences, Physics, or a related technical field — or equivalent combination of education and experience.<br>&nbsp;&nbsp;&nbsp;&nbsp;Multiple years of relevant work experience in service engineering, field service, or product development within the life sciences or medical device industry.<br>&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated experience leading or supervising technical teams, including hiring, onboarding, performance management, and talent development.<br>&nbsp;&nbsp;&nbsp;&nbsp;Experience working in cross-functional NPD or product lifecycle project teams, meeting tollgate deadlines and delivering against defined specifications.<br>&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of quality management systems (e.g., ISO 13485, GMP/GxP, Veeva QMS) and design control processes.<br>&nbsp;&nbsp;&nbsp;&nbsp;Fluency in English (written and spoken); Swedish language skills are a plus.<br><br>It would be a plus if you also possess:<br><br>&nbsp;&nbsp;&nbsp;&nbsp;Experience with PDM/PLM systems (e.g., Magic/Windchill)<br>&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with Danaher Business System (DBS) tools and methodologies<br>&nbsp;&nbsp;&nbsp;&nbsp;Field service experience with bioprocess, chromatography, or analytical instruments