Vice President of Quality Management Repair

Working Location: MASSACHUSETTS, WESTBOROUGH 

Workplace Flexibility: Hybrid

 

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​

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Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

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Our five Core Values empower us to achieve Our Purpose: 

 

Patient Focus, Integrity, Innovation, Impact and Empathy. 

 

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Job Description

The Vice President of Quality Management Repair will organize and oversee the Quality Assurance organizations, Quality Management Systems, Quality objectives, and regulatory compliance for the global Olympus Repair centers.  

Regional Repair Quality leaders will report directly to this position.  

The individual in this role will be providing strategic direction and will establish a Quality strategy to improve, standardize and optimize the quality deliverables and execution of repair quality and compliance objectives across all repair centers globally.  

The individual in this role will be responsible for overseeing, managing and facilitating regulatory audits and inspections and lead execution of commitments to regulators.

The individual in this role will oversee the repair locations throughout the Americas (including Latin American and Canada), EMEA, Japan, China, and other Asia Pacific countries.

The following roles will report into this role directly: Executive Director, Repair Quality (Americas), Executive Director, Repair (EMEA), Executive Director, Repair (Asia), Executive Director, Repair Process Governance. 

This role will also oversee performance indicators, quality system effectiveness, Management Review, internal audit, QMS design and execution, external audits, supplier management, non-conformance, CAPA and other QMS elements governing Service and Repair centers. 

The Vice President of Quality Management, Repair will work closely with other functions such as Operations, Repair, Post Market Quality, Regulatory Affairs, Medical Affairs and others to ensure that the Quality strategy and operating objectives of the Repair Quality teams are designed in support of the company objectives and strategy.

Primary Responsibilities

The VP of Quality Management, Repair, will focus on building and developing the following key competencies and processes:

1.    Ensuring that programs to reduce product failures associated with repair are identified, prioritized and implemented
2.    Implementing programs to improve product performance through enhancement of repair processes.
3.    Drive data driven approach to identify areas of Quality, Compliance and Customer dissatisfaction
4.    Improving Efficiency of Quality organization and processes in support of Repair activities
5.    Create a strong link into the Design Assurance and Manufacturing organizations to ensure consistency of test methods, repair practices and acceptance methodologies
6.    Change control and CAPA processes
7.    Improve and maintain a customer focused Quality Mindset throughout the organization

Job Duties

Principle Duties and Responsibilities

• Manages and develops Quality organizations in support of Repair activities.
• Builds and maintains Quality Management Systems across all Repair sites.
• Ensures consistent execution of Repair objectives.
• Tracks and improves Key Process Indica