Case Manager Senior

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$32.85 - $40.27 Hourly

Department:

Department of County Human Services (DCHS)

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

August 06, 2025

The Opportunity:

Overview:

THIS WORK MATTERS!

This position exists to provide case management services for children and adults with developmental disabilities. The State Office of Seniors and People with Disabilities contracts with Multnomah County to provide case management services.  The purpose of case management is to access, coordinate, and assure the delivery of services and supports required by individuals with developmental disabilities. Case Management will assist eligible individuals under their individualized plan in gaining access to needed medical, social, educational, and other services. Services include: (1) determination of appropriateness and need for developmental disabilities services; (2) evaluation of individual needs; (3) re-evaluation of individual needs; (4) development of an individual service plan; (5) assisting the individual in accessing needed services; (6) Assisting the individual accessing crisis services; (7) Coordination of protective services; investigation and/or documentation of complaints; (8) coordination of services with other agencies who are involved with the individual (i.e., adult and Family Services, Children’ Services Division, Vocational Rehabilitation Division, Senior Services Division, Social Security Administration, Veteran’s Administration, Department of Education, Et cetera).

As the Case Manager 3, other duties will include:

• Provide Comprehensive case management for youth and adults eligible for DDSD case management services who are identified as being at risk or exhibiting high-risk behaviors

• Supporting individuals in need of services with goals to improve quality of life and to maintain the highest possible ability to function within the community

• Monitor services/supports via home visits, service provider visits, and phone calls to ensure that they are receiving appropriate financial, medical, training, educational, transportation, and other identified/agreed to services/supports

• Develop and complete Individual Service Plans, which are completed at staffing and special meetings in client/families own homes as well as in provider settings of clients with funded vocational and/or residential services.

• Report possible protective services issues and provide initial information to assist the investigation 

• Develop, facilitate, and coordinate resources necessary to provide consumers/families with needed services

• Respond to crisis situations involving the consumer 

• Assess the level of functioning and level of support needed of the individual by completing the TXIX Waiver Forms and submitting them to the State for approval

• Ensure that the client is eligible for services to which they are entitled and receives the support that adequately meets their needs

• Review client files in both the CYAP and Adult Units and provide analysis and direction to the ID unit as requested 

• Regular direction and technical assistance to Service Coordinators, DD Management, and outside community members regarding behavior support standards, theories, rules, methods, and resources

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of