Manager Program Operations

Are you looking for a career where you can make a difference in the lives of others?  Do you thrive in a healthy and collaborative work environment where you can grow personally and professionally? 

JOIN OUR TEAM of dedicated professionals in fostering hope and transforming lives.  We are seeking a Program Manager (LSW, LPC, LCDCIII, LISW, LPCC or LICDC) to lead the day-to-day operations of our women's residential substance use treatment program.  This role requires a skilled leaders with strong background in clinical programming, staff supervision and regulatory compliance.  The Program Manager will play a vital role in ensuring service excellence, promoting best practices in treatment delivery and cultivating a culture of empowerment and recovery.  

Community Health Alliance is a mission-driven organization committed to providing high-quality, trauma-informed and gender-responsive care for women on their journey towards recovery.  Our residential treatment facility serves as a safe, supportive environment where clients receive evidence-based substance use treatment, clinical care and holistic support tailored to their individuals needs. 

Compensation increases based on education, experience and licensure.  

Develop a career dedicated to connection, compassion, and community.  Community Health Alliance is an employer that offers career opportunities with purpose. 

At Community Health Alliance our employees are our greatest asset so we offer a full benefit program designed to support you and your family.

We are proud to offer a comprehensive benefits package:

• Affordable medical, dental and vision insurance
• Company paid Health Reimbursement Arrangement (HRA)
• Generous paid time off (PTO) & paid holidays
• Retirement plan with company match – up to 6%
• Tuition and student loan reimbursement
• Career ladder – opportunities for professional growth
• Company paid life insurance
• Free Continuing Education CEUs
• Free Licensure supervision
• Paid license renewal
• On-the-job training

Job Duties and Responsibilities:

•  Provide strategic leadership for the residential treatment program, ensuring alignment with organizational goals, licensing requirements, and clinical best practices.
• Supervise, mentor, and support a multidisciplinary team including clinicians, case managers, residential and support staff.
• Foster a trauma-informed and culturally responsive treatment environment.
• Monitor program effectiveness and implement quality improvement initiatives.
• Oversee scheduling, resource allocation, and staff coverage to maintain a safe and therapeutic milieu.
• Ensure compliance with federal, state, and local regulations including licensing and accreditation standards.
• Collaborate with finance and HR teams on budgeting, hiring, and staff development.
• Work with clinical leadership to develop and enhance programming that reflects current best practices in substance use treatment, with a focus on gender-specific and trauma-informed care.
• Assist in implementing evidence-based curricula (e.g., CBT, DBT, Seeking Safety, Motivational Interviewing).
• Serve as a liaison with referring agencies, family members, funders, and community partners.
• Maintain a client-centered approach in all program planning and decision-making. 

Position does require rotating on call hours and variable scheduling. 

• Must be licensed in the State of Ohio – LCDC III, LSW, LPC, LISW, or LPCC.
• Associates or Bachelor’s degree in Psychology, Counseling, or a related Human Service Field or equivalency.
• Bachelor or Master’s Degree with LPC or LSW Licensure preferred.
• Minimum of 2 years of management experience with 5 years' experience in behavioral health field. 
• Strong leadership, communication and organizational skills. 
• Knowledge of the DSM (Diagnostic and Statistical Manual) and ASAM (American Society of Addiction Medicine) criteria.
• Knowledge of and experience in diagnostic assessments, cognitive behavioral therapeutic modalities and trauma-informed care.
• Adopts a harm reduction philo