Administrative Assistant

OverviewUniversal Engineering Sciences (UES) is a nationwide leader in Geotechnical Engineering, Construction Materials Testing and Inspection, Building Code Compliance, Environmental, Occupational Health & Safety, and Building Envelope services.
Summary The Administrative Assistant is a key role, responsible for assisting the branch with a variety of administrative tasks to meet the needs of clients, colleagues, and managers. The ideal candidate is a reliable, trustworthy individual who thrives in a fast-paced environment where collaboration and autonomy are valued.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Physical Demands & Work Environment• Work is normally performed in a typical interior/office work environment.• Lifting and/or occasionally moving up to thirty-five lbs. can be expected.• Required to drive, stand, walk, use hands to type, handle, or feel; reach with hands and arms; climb or balance; talk and hear. Body motions and movements include bending, twisting, reaching, stooping, pulling, kneeling, lifting, carrying, and pushing.

Essential Duties and Responsibilities:

• Provide exceptional customer service to by responding to inquiries, resolving issues, and managing client relationships
• Answer and direct phone calls, emails and other communications in a professional and timely manner
• Correctly documents correspondence, reports, results, and invoices for the department. All work must be assembled and distributed following project deadlines.
• Organize and maintain office records, files, and databases related to billing and invoicing
• Assist with keeping track of field personnel certifications, schedule classes and tests for field personnel certifications
• Create correspondences, letter reports, and other documents when necessary.
• Assist with processing daily concrete reports and data entry
• Proficiently operate a personal computer, with the capability of typing at least forty-five words per minute (wpm)
• Manage office supplies inventory and place orders when necessary
• Ability to function in a high-stress environment, be a strong multi-tasker, and be a team player
• At project completion, scans the complete file into the document storage system.
• Knowledge and usage of proper format, grammar, spelling, and punctuation.
• Regular attendance is required.
• Handle special client requests regarding typing and billing
• Follows safety procedures
• Other duties may be assigned

Required Qualifications:

• Valid Florida Driver’s License with an acceptable driving record (in accordance with our Driver’s License and Motor Vehicle Record Check Criteria)
• Ability to pass a background check screening in accordance with Florida’s Jessica Lunsford Act (or equivalent state classification)
• One to three years related experience and/or training or equivalent combination of education and experience.
• Ability to read and write, including interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as writing routine reports and correspondence and speaking effectively with colleagues, supervisors, and customers/clients.
• Computer skills sufficient to operate a laptop, including sending and receiving emails, and the ability to learn Field Data Collection (FDC)/Inspector Gadget to input data and prepare reports.
• Mathematical skills sufficient to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Reasoning ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form.

Preferred Qualifications:

• High school diploma or general education degree (GED) preferred
• Ability to type forty-five words per minute
• Excellent verbal and written communication skills
• Strong organizational and multi-tasking abilities
• Proficiency in Microsoft Office