Quality Systems Engineer (Starlink Product)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

QUALITY SYSTEMS ENGINEER (STARLINK PRODUCT)

Starlink is Spacex’s ambitious program to bring high quality internet to the globe by building a constellation of thousands of satellites in low earth orbit (LEO) which we launched on our Falcon 9 reusable rockets. We are developing millions of devices for end users to link our customers to our satellites.

These products - including Starlink dishes, Wi-Fi routers, power supply, and accessories, etc. – are designed and manufactured completely in-house by SpaceX. Engineers on the team will be hands-on, regularly interact with multiple technical disciplines, and ultimately ensure that Starlink is a global success. The Quality Systems Engineer works with quality management to continually improve the quality management system, verify compliance to ISO9001 prescribed procedures, plan, schedule and perform quality system audits, and measure and analyze audit and QMS data.

RESPONSIBILITIES:

• Provide management system training and guidance to SpaceX management, departments and internal customers to build, implement and improve policy, procedures and systems that meet SpaceX business objectives and assure compliance to customer requirements and industry standards
• Assess SpaceX business processes, systems and products through internal audit program to assure compliance to customer requirements, SpaceX procedures and policies and ISO 9001 / AS9100 standards
• Utilize corrective and preventive action process to correct compliance non-conformances and drive improvement of the management system
• Initiate change requests of management system procedures, policies and internal audit checklists and leads implementation efforts
• Support internal audits, vendor/supplier audits, and audits from external parties

BASIC QUALIFICATIONS:

• Bachelor's degree in an engineering or STEM discipline
• 1+ years of experience in mechanical or electrical product design, testing, or manufacturing (internship or extracurricular experience is applicable)

PREFERRED SKILLS AND EXPERIENCE:

• Thorough knowledge of the ISO family of standards, especially ISO9001
• ASQ-CQA-RAB certified lead auditor or training with hands on implementation and assessment experience
• Intimate knowledge of manufacturing processes and associated products and/or the ability to quickly work towards achieving this
• Experience with quality tools including root cause and corrective action, QMS and process auditing and statistical analysis of quality metrics
• Working knowledge of SQL – ability to construct and/or maintain Tableau metrics
• Strong technical writing skills, ability to communicate effectively with management, technical teams and all organizations in the business, and strong problem-solving skills
• Ability to work independently with a strong work ethic, be innovative, detail oriented, possess initiative, be positive, and be people oriented

ADDITIONAL REQUIREMENTS:

• Ability to work extended hours and weekends as needed
• If located in Hawthorne, CA, able to travel up to 50% of time to Austin, TX for site build up and up to 10% on an ongoing basis
• If located in Austin, TX, able to travel for business trips as needed (up to 70%) to Hawthorne, CA for initial training (3-4 months) and up to 10% on an ongoing basis

COMPENSATION AND BENEFITS:    

Pay range:    
Quality Systems Engineer/Level I: $95,000.00 - $115,000.00/per year    
Quality Systems Engineer/Level II: $110,000.00 - $130,000.00/per year    

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5