Supervisor, Member Payments - Hybrid

In this role, you will oversee the daily activities of the banking operations team. Ensure efficient and accurate processing of wire transfers, ACH transactions, and other financial transactions. 

Responsibilities

• Oversee the processing of wire transfers, ACH transactions, and other financial transactions.
• Monitor team performance to ensure high standards of service and productivity.
• Ensure transactions are processed accurately and in compliance with banking regulations and internal policies.
• Resolve issues or discrepancies related to transaction processing.
• Prepare and analyze reports on transaction volumes, processing times, and team performance identifying trends and areas for improvement.
• Implement process improvements to enhance efficiency and accuracy in transaction processing.
• Stay updated on industry trends and best practices and lead initiatives to adopt new technologies and streamline operations.
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hire, fire, performance, discipline and problem-resolution decisions.

Education:

• High School or Equivalent - Minimum
• Bachlors Degree - Finance, Business Administration, or Related - Preferred

  Years of Experience:

•  2 years - Banking Operations, Transaction Processing, Customer Service or Related - Minimum
• 1 year - People Management - Preferred

  License/Certification/Training:

• AAP - Preferred

 

 

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎$61,700‏‏‎ ‎-‏‏‎ ‎$94,750 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. 

Additional Compensation: Annual performance bonus 

‎Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match.

Additional Benefits:

• Work from home up to 3 days a week
• Paid parental leave
• Employee discount programs
• Time off including paid personal and sick days
• 11 paid holidays 
• Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

 

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

 

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.