Jobs and Careers
IE
HR Operations Specialst (E5905)
IEEEPiscataway, United Statesfull_timeVerifiedPosted 21 Mar 2025
About the role
HR Operations Specialst (E5905) - 250112: KNW-B20
The HR Operations Specialist supports the Human Resources Department and reports to the department's Project Manager. This role is responsible for driving key HR operational programs with a primary focus on contract management, invoice processing, process improvement and employee engagement administration. This role ensures the efficiency, compliance and effectiveness of HR contractual agreements, streamlines HR processes and enhances employee engagement initiatives as needed. The ideal candidate is a proactive problem-solver, a process-oriented thinker, and a strong collaborator across HR functions and other stakeholders.
Key Responsibilities
Description
Job SummaryThe HR Operations Specialist supports the Human Resources Department and reports to the department's Project Manager. This role is responsible for driving key HR operational programs with a primary focus on contract management, invoice processing, process improvement and employee engagement administration. This role ensures the efficiency, compliance and effectiveness of HR contractual agreements, streamlines HR processes and enhances employee engagement initiatives as needed. The ideal candidate is a proactive problem-solver, a process-oriented thinker, and a strong collaborator across HR functions and other stakeholders.
Key Responsibilities
- Lead and manage the HR contract management function, ensuring compliance, efficiency, and alignment with business needs.
- Maintain and improve a comprehensive contract tracking framework, monitoring deadlines, renewals, performance metrics and aligning with business needs.
- Collaborate cross-functionally with Legal, Procurement, Finance and HR teams to initiate contracts, review and approve terms, mitigate risks and ensure alignment of contracts to organizational goals.
- Assist with tasks related to contracting and payment processing.
- Prepare and disseminate information on contract status, compliance, pending actions, renewals, etc.
- Document financial information in an audit-ready manner on an ongoing basis.
- Monitor the end to end contract process to identify and implement areas of improvement that will increase efficiency and reduce the administrative burden.
- Prepare budget and forecast for the HR department and work closely with finance to manage the overall budget process (monthly, annual, year-end).
- Handle and process confidential and sensitive information
- Optimize HR processes to drive operational efficiency and provide other project support:
- Lead or contribute to cross-functional HR projects following the organization’s project management guidelines.
- Identify and implement process improvement initiatives and automation opportunities in HR operations.
- Streamline HR communications, ensuring consistency, clarity and alignment across the organization.
- Partner across HR to develop metrics that measure the effectiveness of HR operations and programs; integrated with HR program management.
- Plan and execute broad-based employee engagement activities, as required. (e.g. support Customer Service Week, Food Truck engagements, etc.)
Qualifications
Education
- H.S. diploma Req
- Bachelor's degree or equivalent experience Pref
Work Experience
- 4-7 years combination of contract management, HR operations and/or process improvement. Req
- 4-7 years experience in a customer-focused business environment that demonstrates knowledge and skill in at least three of the following areas: Req
- Strong attention to detail;
- Operational and/or financial planning and reporting;
- Project and task management.
- Analysis and management of administrative processes and quality efforts.
- 2-4 years managing organizational communications. Pref
Skills and Requirements
- Comprehensive understanding of financial concepts relating to contractual arrangements
- Must be familiar with or willing to learn contract management systems/applications
- Must be Proficient in MS Excel and/or Google Sheets
- Ability to build relationships and interact with all levels of staff, external vendors and other clients
- Must be a highly organized individual with self-starting skills, an eagerness to assist, and attention to detail
- Excellent communication and interpersonal skills face to face and through electronic media
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