Strategic Account Technology Strategist

Microsoft’s Industry Team focuses on empowering customers on their AI Transformation. This team is responsible for understanding the Healthcare and Life Sciences industry and our customers’ business and priorities, develop relationships with leaders by generating interest into Microsoft solutions accelerating their AI Transformation and driving revenue growth for Microsoft. 

The Healthcare and Life Sciences Organization is looking for an Strategic Account Technology Strategist (ATS). This role will be a critical aspect of one of the leading teams across the US Healthcare business. Helping drive the business and technical strategy for a Fortune 10 client that is involved in financial services, retail and healthcare delivery will be a core critical aspect to this position.  The team and client are part of the Strategic Client Group and the visibility that this role has, reaches the very top of Microsoft in terms of impact.

In this role you will:

• Orchestrate global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.
• Leverage a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Acts as the voice of the customer and internal advocate across all levels of the organization.
• Provide analysis of overall customer needs for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions.
• Lead customer business transformations through digital transformation for assigned accounts.
• Partner with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition.
• Contribute to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework.
• Establishe best practices and standards for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives.
• Use existing and new readiness resources to demonstrate expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

• Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
• Applies deep expertise and thought leadership to identify the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Applies industry knowledge to support customers in solving issues. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.

• Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level. Develops extended relationships beyond core customers, advises on solu