Project Manager

Company Description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we’re untethered from any specific medium or method—we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with 12 agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.

Job Description

Responsible for managing workflow of CRM projects. Handles CRM campaigns and/or smaller projects end-to-end, such as scheduling/timeline development and management, talent resourcing, and QA.

• Manages small to mid-sized projects independently, or supporting the Program Director in leading a portion of a larger
  engagement on time, on budget while exceeding client expectations
• Proactive project planning – manage all details throughout a project ensuring all action-items are accomplished timely
  and accurately
• Responsible for scheduling, tracking, change management, evaluating, and controlling projects
• Obtains discovery material from clients and obtains assets required for design implementation
• Demonstrates good judgment in choosing methods of communication that are most effective and efficient within the
  agency
• Anticipates and identifies risks and seeks partnership/guidance from a more senior Project Manager or the Program
  Director to assist in mitigating any issues
• Sets clear expectations for tasks and deliverables across teams accountable for work, communicating clearly to the
  team and providing proper materials/documentation when necessary
• Prioritizes and streamlines tasks to ensure accuracy and efficiencies, proactively identifying issues/risks
• Provides ongoing monitoring of progress: project lifecycle analysis, resource management, detailed timing/schedules,
  budget input and production issue feedback to Program Director
• Assesses needs and distributes work within a group from concept/development, presentation and final production
• Works with Program Director to learn how to draft SOWs, Change Orders
• Understands the basics surrounding rights management, negotiating and licensing
• Tracks and maintains budgets for campaign programs to ensure agency profitability
• Proactively identifies areas for improvement within process; suggest/implement solutions
• Other responsibilities as assigned

Qualifications

• Bachelor’s degree
• 2+ years of relevant experience
• Experience or knowledge of the interactive space and/or agency experience
• Experience using Jira or some other project tracking tool
• Email Process experience
• Experience with email deployment tools such as Responsys, ExactTarget, Silverpop, etc.
• Digital marketing process experience; specifically omni-channel
• Ability to work across all functional departments
• Ability to adapt to several different team structures/types of work as this role may be assigned by project
• PC proficiency in Microsoft Office Suite including MS Project
• Excellent communication skills, particularly in conjunction with work flow steps and internal processes
• Strong communication, organization, communication and follow-up skills
• Initiative & personal responsibility for work 
• Strong attention to detail with the ability to multitask
• Accountability and flexibility with the ability to work in a fast-paced environment
• Positive, team-player attitude
• Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team
  consensus

Additional Information

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy, and Fert