Sr Solutions Engineer

SR SOLUTIONS ENGINEER

US REMOTE; RALEIGH, NC; DRAPER, UT; MOUNTAIN VIEW, CA

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

The Solutions Engineer is a creative thinker that acts as the "Liaison” between Sales, Product, Marketing and our customers by identifying and removing any potential roadblocks early in the sales process while creating detailed specifications agreed upon by both Egnyte and the client. You’ll manage customer pilots, prospect demonstrations and POCs, including hands-on installation and configuration of Egnyte and third-party products. You’ll develop deep knowledge of the Egnyte platform, competition, integrations and our customers.     

WHAT YOU’LL DO:      

• Understand our customers’ businesses and challenge their ideas of the status quo
• Be the technical lead in customer engagements in partnership with the sales team to gain technical fit through a consultative sales approach
• Proactively identify and address customer's technical needs and objections to drive sales
• Prepare and deliver technical presentations and solution proposals by matching specific client business requirements into effective technical solutions, with a focus on Egnyte’s products and services
• Maintain high level knowledge of technical strengths and weaknesses of the competitor's products and what strategy Egnyte should develop to counter
• Maintain deep knowledge of all Egnyte products/services, competitive product lines and platform integrations through self-education and Egnyte’s enablement resources
• Perform technical benefits assessment for customers by gaining detailed understanding of their environment
• Lead RFI, RFP and Security Questionnaire response completions
• Travel to customer sites, Egnyte internal meetings and trade show/conferences, if needed

YOUR QUALIFICATIONS:

• 5+ years of Sales Engineering experience, with a SaaS company focusing on content collaboration and governance (other customer facing technical roles will also be considered)
• Broad knowledge of SaaS, infrastructure, network, authentication, security and associated collaboration and governance technologies
• Curiosity about technology, and passion to both learn and share with peers and customers
• Ability to work with all levels of customer roles up to and including the CIO, CTO and CISO
• Strong people orientation with the ability to listen, work, resolve and prioritize issues to achieve customer satisfaction
• Ability to work in a highly collaborative team environment
• Strong presentation skills and ability to sell effectively in front of a mixed technical and non-technical audience
• Ability to quickly assess the critical elements of a situation and decide and execute appropriate action
• Strong experience with process-centric solution selling (aka consultative- or value-selling)
• Appreciation of and experience with the entire sales cycle including pre-sales, deployment, customer success and retention is preferred

COMPENSATION:

• Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $125k - $140k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and