OverviewThe Azure High Performance Computing & Artificial Intelligence (HPC & AI) compute platform team defines and delivers the hardware roadmap, software, and services that enable our users to run technical computing workloads in Azure – extreme scale AI training and inference including large language models, traditional HPC modelling and simulations, remote visualization, and immersive gaming experiences. We are responsible for providing Azure customers with supercomputer-class capabilities to accelerate their research, drive competitive differentiation, and finding answers to some of the most difficult questions of science and industry.
We are looking for a Principal Product Manager with expertise in AI who has a proven track record working with complex and distributed computer systems serving the needs of mission critical customers. This role requires a candidate with an ability to articulate a vision, inspire and get key stakeholder buy-in and delivery, model Microsoft values and lead cross-organization teams to program success.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesAnalysis of Customer and Market Signals
Leverages AI to anticipate customers unmet or unknown needs and market opportunities for enhancements or development and new products/services of multiple feature areas (e.g., product, service) across divisional boundaries via quantitative (e.g., usage, telemetry) and qualitative analyses (e.g., customer usage, various listening systems, feedback channels of market and industry trends), analyzes security and ethical compliance, looks for patterns in the data across a portfolio, and scopes the impact and prioritization of a problem. Brings together internal and external customer groups around a specific scenario and engages in direct 1:1 (e.g., visits, interviews) or many (e.g., social media, events) customer engagements to solicit feedback and understand their experiences with Microsofts products and services using industry-accepted methods (e.g., Moneyball). Acts as a subject matter expert in performing market or user research through AI in collaboration with the User Research team, conducting competitive analyses, and examining market and industry trends, as well as industry-specific requirements or regulations. Shares insights with senior internal/external stakeholders and internal team to ensure cross-team alignment. Leads contract negotiations and partnerships across the organization and company-wide alignment. Assesses acquisition targets to enhance the migration offering. Shares insights with internal team and ensures cross-team alignment on creating products that are easy to adopt and provide a positive experience for customers.
Demonstrates and builds experiences across multiple feature areas (e.g., product, service) across divisional boundaries. Leads process defining problems and incubating solutions for a team or organization. Understands the broader ecosystem of Microsoft products and where to leverage capabilities and functionalities across the ecosystem. Coaches and mentors internal team to develop problem statements and forms hypotheses of new feature areas (e.g., product, service) across divisional boundaries to address highly complex customer needs and/or market opportunities; identifies dependencies of other feature areas. Uses AI for trend analysis and sentiment evaluation to generate hypotheses, understand problems, and predict customer preferences, leading experiments and A/B tests to improve model performance and inform feature development. Establishes clarity of patterns of root problem and how it relates with previously seen trends across customers, determines the customers/sectors impacted, foresees future opportunities, and uses research evidence to influence feature prioritization. Ensures product-market fit and alignment between the customer, the market, internal stakeholders, senior leadership, and the goals and strategy of Microsoft. Collaborates with others (e.g., Software Engineering [SWE], Hardware Engineering [HWE], Product Marketing, Design, Security Subject Matter Experts) to ensure that they can satisfy customer and security requirements. Validates the market size, explores new opportunities to determine products or features of greatest value, and collaborates with other teams (e.g., Finance) to build the Long Range Plan (LRP). Defines and optimizes AI-driven solution options across multiple feature areas across divisional boundaries (e.g., product, service), incorporating insights into refinement