IT Business Analyst II

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

Remote Work - New York, Albany, New York, United States of America, 12224

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

910502 United Business Office-PAS

Work Shift:

UR - Day (United States of America)

Range:

UR URG 111 H

Compensation Range:

$30.68 - $46.02

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

GENERAL PURPOSE:
The Technical Analyst is responsible for working across the professional fee billing application. Functions include but are not limited to: Executes feasibility study/analysis of the technical system design associated with the clinical charging and revenue cycle functions to determine best approach in capturing revenue through system efficiencies. The Technical Analyst consults with supervisory personnel to carry out analysis of procedures and workflows associated with recommendations and requests. The Technical analyst oversees all phases of technical project activities; coordinates implementation of limited scope system changes, providing educational material and coordinating communications between the information systems division builder, management and the user. The Technical Analyst is required to have effective problem-solving skills and demonstrated working knowledge and high-level understanding of data reporting, analytics and the technical functions of the revenue cycle; all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue. The Technical Analyst reports directly to the Associate Director of Business Operations.

Key Functions and Expected Performances

With guidance from the Associate Director:

• 40% Executes feasibility study/analysis across all charging and revenue cycle functions; analyzing and interpreting the technical build associated with the multiple revenue cycle functions and clinical departments to recommend improvements in build, workflows, or procedures that will result in the best approach in capturing revenue through system efficiencies for all professional billing enhancement requests.
• Maintains a strong understanding of the Epic billing system functionality.  Functions include, but are not limited to:  rules associated with Epic work queues, edits, errors, charging, claims logic, coding, cash posting, billing rules, payer rules/regulations, and routing profiles to work queues in order to effectively design, plan and test system enhancements.
• 25% Collaborates with revenue cycle colleagues to understand system and process impact on data flow and recommends system enhancements as appropriate. Translator for operational workflow processes and information systems, provides instructions and guidance related to technical/operational solutions for the entire revenue cycle.  Performs testing of all system enhancements/upgrades related to the revenue cycle and audits data to ensure results are accurately matched within the system.
• 20% Guides all phases of technical project activities; coordinates implementation of limited scope system changes, providing educational material and coordinating communications between the information systems division builder, management and the user. Documents all project work steps.
• 15% Manages all aspects of the United Business Office ticket intake process including but not limited to; development/maintenance of tracking/reporting system, review and triage of all intake ticket submissions for appropriateness, collaboration with management and the information systems division staff ensuring tasks stay on track, and reporting status weekly/monthly.

May perform other duties as assigned.

Qualifications:

Required:

• Bachelor degree and 3 years of related relevant experience; or equivalent combination of education and/or experience
• 1-ye