SR Marketing Operations

SR Marketing Operations

Description -

Position Overview 

We are seeking a proactive and detailed-oriented marketing operations expert focused on Program Management to join our dynamic team. This individual contributor (IC) role is critical to enhancing the efficiency, scalability, and impact of our marketing programs. The Marketing Operations Senior Manager will own end-to-end program management for cross-functional marketing initiatives, ensuring seamless execution, process optimization, and alignment with strategic business objectives. This role is ideal for a collaborative, analytical, and systems-minded marketer who thrives on problem-solving and driving operational excellence and is comfortable working in an ever-changing environment. 

Key Responsibilities 

Program & Project Management 

• Oversee end-to-end program management for cross-functional marketing initiatives, ensuring timely execution, resource allocation, and alignment with strategic business goals. 

• Drive the execution of marketing campaigns, product launches, and operational projects, ensuring timely delivery and cross-functional alignment. 

• Create and manage project timelines, workflows, and deliverables to ensure accountability and transparency across teams. 

Process Improvement & Operational Excellence 

• Identify opportunities to streamline and automate marketing workflows, driving continuous process improvement to increase efficiency and reduce operational bottlenecks. 

• Develop and maintain standardized processes and best practices for campaign execution, lead management, and data governance. 

• Document operational procedures and provide ongoing training and support to marketing and cross-functional stakeholders. 

Cross-functional Collaboration 

• Facilitate cross-functional meetings, align priorities, and ensure alignment on objectives, timelines, and deliverables. 

• Champion collaboration and knowledge sharing to foster a culture of continuous learning and operational excellence. 

Education & Experience Recommended
• Four-year or Graduate Degree in Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in project management, HP Services business units and with global projects, or a related field.

Preferred Certifications
• Project Management Professional (PMP)

Knowledge & Skills
• Accounting
• Agile Methodology
• Auditing
• Billing
• Change Management
• Customer Relationship Management
• Data Analysis
• Finance
• Key Performance Indicators (KPIs)
• Marketing
• Microsoft Project
• Milestones (Project Management)
• Process Improvement
• Procurement
• Project Documentation
• Project Implementation
• Project Management
• Project Schedules
• Risk Management
• Subcontracting

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts large functions and leads large, cross-division functional teams or projects.

Complexity
• Provides highly innovative solutions to complex problems within established policy.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The base pay range for this role is $115,850 to $178,400 annually with additional opportunities for pay i